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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great cover decent price

Easy to set up and all information sent instantly Reviewed on: 5th July 2017

Excellent straightforward service

Easy to organise, straightforward and clear. Emails were sent within seconds of filling in details. Most competitive rates even when altered things like accidental damage. Reviewed on: 5th July 2017

Home insurance renewal

It was very easy to take quotation and then to proceed to get insurance. Whole process was straight forward with No hidden catches. Reviewed on: 5th July 2017

Excellent service

Affordable renewal prices and excellent and efficient service. Reviewed on: 5th July 2017

Amazing value for even more than I could get elsewhere!

I had my renewal quote come through from my insurance company I was with and it seemed a little high. On shopping around online policy expert stood out straight away due to be such a great price and on investigation they offer more than most and certainly more than I had with previous broker. Very happy. Reviewed on: 5th July 2017

Everything I want from a home insurance policy

Very user friendly, everything I need and at a great price! What more could you ask for? Very happy customer Reviewed on: 4th July 2017

Easy

StrIght forward and easy to apply. Reviewed on: 2nd July 2017

Great price with great incentive

Easy to sort and quick to action Reviewed on: 2nd July 2017

Excellent customer service

Very professional , informative , friendly service , more like a chat over insurance , not the obvious robot following a script , which the young lady was still discreetly doing , my policy documents came through my e mail even before the call had finished . Saved me £40 on my previous insurers renewal with twice the cover, Reviewed on: 2nd July 2017

Great

I've been with policy expert now for 3-4 years and they've always been polite and honest about everything they always take time to listen to you about things that are important to your policy always reliable and such great prices for home and contents with no quibbles Reviewed on: 2nd July 2017

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