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Purely Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.8 (2023 reviews)

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4.67

Based on 2,023 reviews, last reviewed 5th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024

Latest lowest rating:

1

10 weeks to respond and only paid £200 of £600 claim I was a customer for 3 years. I made a claim in August 2024 and it took them 10 weeks to assess it and they only did that after I made a formal compla... Read more Reviewed on: 5th November 2024

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About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

Purely Pets Pet Insurance reviews (2023)

Review of the Purely Pets, Pet Insurance:

Purely Pets recommendation

I have received a very good service from purely pets, my dog is now 6 years old and until recently have been with another insurance company. I am particularly pleased with the level of customer service from purely pets I have received,compared to other companies. Reviewed on: 2nd July 2020

avoid like the plague

Everyone seems super-happy about how cheap and easy it is to take insurance out with this company. When it comes to making a claim however, they are totally rubbish; weeks/months between communications, and then only when chased. They seem to purposely mis-understand information that is clearly provided to them on multiple occasions in simple and unambiguous English about the fact that the issue was not a pre-existing condition. Avoid like the plague as they are as bad at paying out on claims are they are as good at taking your money in the first place. Reviewed on: 4th January 2022

Excellent cover for a great price

Purely pets are a great company, fair on pricing and cover and so helpful. Reviewed on: 10th October 2021

Top dog insurance

After lots of comparisons with other insurers, Purely Pets were "Top Dog" for my pooch. From start to finish, the process of taking out the insurance, to becoming a customer has been very easy. The fantastic level of cover was my main priority along with the monthly cost. And the newsletters are really informative too. I would highly recommend using Purely Pets for your treasured pets. Reviewed on: 10th October 2021

Great insurance

Had to make a claim for my dog as she had a lump on her leg. The customer service was amazing on the phone always asked how my dog was at the end of the conversation and very helpful and polite. I got the correct money back, it did take a little while but I was happy to wait. Reviewed on: 10th October 2021

Great value

This is my first pet insurance purchased. I shopped around and was amazed at the value and cover you get. Easy to use webpage. Reviewed on: 9th October 2021

Helpful

It was almost a pleasure giving money away when dealing with Purely Pets. Found them to be very helpful. Reviewed on: 9th October 2021

Value for money.

Switched from another pet insurer to Purly Pets as they were cheaper for better cover for my dog. Reviewed on: 9th October 2021

great pet insurance

good quality pet insurance that is easy to access Reviewed on: 7th October 2021

Excellent company

On the occasions when I’ve had to call their customer service is faultless and problems are dealt with speedily. Reviewed on: 7th October 2021

Value for money

Purely Pets gives you peace of mind at a very reasonable price. If you are on a limited budget then Purely Pets is definitely for you. Reviewed on: 7th October 2021

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