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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5448 reviews)

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4.69

Based on 5,448 reviews, last reviewed 18th Dec 2025

14% decrease in 5 star reviews

in the past 90 days

70% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Security question issue Called Sophia today to sort out an issue with a security question. She was able to resolve it without me having to go into my local branch. She was an... Read more Reviewed on: 18th December 2025

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5448)

Review of the Saffron Building Society, Savings:

Tried to load app on tablet after years of no proble...

Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was happening. Problem is app doesn't work on Huawei phone and to use website have to go on desktop site on smartphone which is dreadful. Secure messages not answered for ages. Have withdrawn funds, closed account and transfer to another building society with far better app and website as well as customer service. Also allows 2 nominated accounts which Saffron doesn't Reviewed on: 18th December 2024

Security question issue

Called Sophia today to sort out an issue with a security question. She was able to resolve it without me having to go into my local branch. She was an absolute star. Thanks Sophia for your patience and help. Reviewed on: 18th December 2025

Sat down with Dan in the Brentwood branch.

Sat down with Dan in the Brentwood branch. What a easy and straight forward experience Reviewed on: 18th December 2025

Great service from Sophia.

Great service from Sophia. She explained my issues very welland I was pleased. Reviewed on: 17th December 2025

Very good service at Halstead all the team are great

Very good service at Halstead all the team are great Reviewed on: 17th December 2025

The lady was friendly, helpful, and undrstoon my con...

The lady was friendly, helpful, and undrstoon my concerns. Reviewed on: 17th December 2025

The lady was fiendly, hepful, and understood my conc...

The lady was fiendly, hepful, and understood my concerms. Reviewed on: 17th December 2025

The lady was very helpul, friendly , and understood...

The lady was very helpul, friendly , and understood my concerns. Reviewed on: 17th December 2025

Shout out to the Brentwood branch for the great serv...

Shout out to the Brentwood branch for the great service everytime I visit the branch Reviewed on: 16th December 2025

Top notch service in the Brentwood branch

Top notch service in the Brentwood branch Reviewed on: 16th December 2025

Opened a new Isa at your Royston branch

Opened a new Isa at your Royston branch Reviewed on: 16th December 2025

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