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Saffron Building Society: Savings reviews

4.61
Based on 4,440 reviews, last reviewed 13th Jun 2025
11% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Always enjoy my visits, the staff are very pkeasant,... Always enjoy my visits, the staff are very pkeasant, helpful and effecient Reviewed on: 13th June 2025
Patricia Vaughan's avatar
Patricia Vaughan

Latest lowest rating:

1

Not happy i can't add money to my account and was to... Not happy i can't add money to my account and was told incorrectly Reviewed on: 21st May 2025
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4440)

Review of the Saffron Building Society, Savings:

Tried to load app on tablet after years of no proble...

1
Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was happening. Problem is app doesn't work on Huawei phone and to use website have to go on desktop site on smartphone which is dreadful. Secure messages not answered for ages. Have withdrawn funds, closed account and transfer to another building society with far better app and website as well as customer service. Also allows 2 nominated accounts which Saffron doesn't Reviewed on: 18th December 2024

Always enjoy my visits, the staff are very pkeasant,...

5
Always enjoy my visits, the staff are very pkeasant, helpful and effecient Reviewed on: 13th June 2025

Visit Ware often to deposit cash & Cheques, Megan is...

5
Visit Ware often to deposit cash & Cheques, Megan is always so cheery and helpful! Reviewed on: 13th June 2025

Ware team are really helpful i was served by Debbi a...

5
Ware team are really helpful i was served by Debbi and Leah today both the girls answered all my questions Reviewed on: 12th June 2025

Very efficient and friendly service

5
Very efficient and friendly service Reviewed on: 12th June 2025

Freddie P has been excellent,not all hero's wear capes.

5
Freddie P has been excellent,not all hero's wear capes. It has been a fun experience visiting the branch and I received amazing service. Reviewed on: 12th June 2025

Perfect service and pleasant.

5
Perfect service and pleasant. Nothing too much trouble Reviewed on: 12th June 2025

Came in as it is local and always open and easy to g...

5
Came in as it is local and always open and easy to get to. There is a smile and greeting on arrival every time and a welcome face. Every staff member is always happy and helpful. Reviewed on: 12th June 2025

They allow us to hold our coffee mornings in the com...

5
They allow us to hold our coffee mornings in the community room which is brilliant and come and chat with us and make us very welcome. Reviewed on: 12th June 2025

I have been a member for 25 years Ana always good s...

5
I have been a member for 25 years Ana always good service and it is a mutual building society and is local. Easy to access money staff always excellent and give great service Reviewed on: 12th June 2025

Been with them 60 years in July.

5
Been with them 60 years in July. Amazing service , everybody is vert professional and friendly Reviewed on: 12th June 2025

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