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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.62 (4415 reviews)

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4.60

Based on 4,415 reviews, last reviewed 9th Jun 2025

18% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

80%

11%

Latest highest rating:

5

Great service staff are always helpful Great service staff are always helpful Reviewed on: 9th June 2025

Verified source

Latest lowest rating:

1

Not happy i can't add money to my account and was to... Not happy i can't add money to my account and was told incorrectly Reviewed on: 21st May 2025

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (4415)

Review of the Saffron Building Society, Savings:

Tried to load app on tablet after years of no proble...

Tried to load app on tablet after years of no problems only to get message saying app now only available on a phone. No communication to say this was happening. Problem is app doesn't work on Huawei phone and to use website have to go on desktop site on smartphone which is dreadful. Secure messages not answered for ages. Have withdrawn funds, closed account and transfer to another building society with far better app and website as well as customer service. Also allows 2 nominated accounts which Saffron doesn't Reviewed on: 18th December 2024

Great service staff are always helpful

Great service staff are always helpful Reviewed on: 9th June 2025

Always a joy to come into the Halstead branch

Always a joy to come into the Halstead branch Reviewed on: 9th June 2025

REALLY HELPFUL STAFF AT THE BRANCH

REALLY HELPFUL STAFF AT THE BRANCH Reviewed on: 9th June 2025

I had good experience at Colchester today.

I had good experience at Colchester today. Staff were helpful and knowledgeable Reviewed on: 9th June 2025

Very friendly staff in Haverhill.

Very friendly staff in Haverhill. Always very cheery! Reviewed on: 7th June 2025

Always polite service in Haverhill.

Always polite service in Haverhill. Very helpful. Reviewed on: 7th June 2025

All my savings are here and I've never had any probl...

All my savings are here and I've never had any problems at Haverhill branch. Reviewed on: 7th June 2025

Good excellent staff, always helpful

Good excellent staff, always helpful Reviewed on: 6th June 2025

You are brilliant and I find you so easy to...

You are brilliant and I find you so easy to deal with Reviewed on: 6th June 2025

Lovely staff in Halstead branch

Been coming to the branch for many years now - lads on the counter always helpful. Reviewed on: 6th June 2025

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