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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.72
Based on 5,593 reviews, last reviewed 23rd Jan 2026
22% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Steve J Review Excellent service as always Everything was explained and came away fully satisfied Could not have been more helpful Reviewed on: 23rd January 2026
Steven Jennings 's avatar
Steven Jennings

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate
Visit provider site Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5593)

Review of the Saffron Building Society, Savings:

Customer support.

5
I went into branch with my husband as we were having a problem accessing our online savings.Staff on duty were more than helpful and very patient. We were helped with how to set up passwords and staff downloaded the app onto my phone. As we are older customers this support is invaluable and not something banks offer anymore. Indeed our bank no longer has branches we can access. Reviewed on: 6th May 2025
Linda B's avatar
Linda B

Steve J Review

5
Excellent service as always Everything was explained and came away fully satisfied Could not have been more helpful Reviewed on: 23rd January 2026
Steven Jennings 's avatar
Steven Jennings

Really helpful staff in you Royston branch, they hel...

5
Really helpful staff in you Royston branch, they helped me with a very complex query both ladies were extremely helpful Reviewed on: 23rd January 2026

Fantastic, quick at answering my call.

5
Fantastic, quick at answering my call. Good and polite service. I Have been with Saffron Building Society Since 1975, No other Building Society touches them, there working in the community and the friendly service in their town center stores are outstanding. Reviewed on: 23rd January 2026
Patrick J's avatar
Patrick J

Opened an ISA with Kendra today - no problems.

5
Opened an ISA with Kendra today - no problems. polite, informative and answered all queries. Reviewed on: 23rd January 2026
CN's avatar
CN

Max and Dan took immense care in helping us with an...

5
Max and Dan took immense care in helping us with an ISA Transfer, with Dan giving us our own space to fill out the forms, and Max answering all of our questions Reviewed on: 23rd January 2026

Savings with head and heart

5
Excellent, friendly, professional, patient and effective service. Assisted with queries, helped me understand options and made what I thought might be complicated very clear and easy. This is consistentbwith all my experiences with SBS. Plus, they have impeccable ethical credentials. Reviewed on: 23rd January 2026
L London's avatar
L London

Great member experience in the Brentwood branch

5
Great member experience in the Brentwood branch Reviewed on: 23rd January 2026

Great member experience in the Brentwood branch

5
Great member experience in the Brentwood branch Reviewed on: 23rd January 2026

Debbie was very helpful and informative with accounts

5
Debbie was very helpful and informative with accounts Reviewed on: 23rd January 2026

Very informative of products.

5
Very informative of products. Very helpful Reviewed on: 23rd January 2026

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