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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (6017 reviews)

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4.74

Based on 6,017 reviews, last reviewed 10th Feb 2026

91% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Excellent customer service .. Excellent customer service and it is wonderful not to be routed via a call centre. he whole of the building society's operation is customer oriented. Reviewed on: 10th February 2026

Latest lowest rating:

2

No way to withdraw funds I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including l... Read more Reviewed on: 2nd February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6017)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Always very good in Haverhill branch

Always very good in Haverhill branch Reviewed on: 30th January 2026

Branch staff were so helpful.

My 2 year ISA was due to mature, I don't do online banking so went into the Saffron Walden branch and the staff were so helpful giving me all the options and made it easy to transfer to a new suitable product. Reviewed on: 29th January 2026

Kendra was fantastic in helping me with a range of i...

Kendra was fantastic in helping me with a range of issues Reviewed on: 29th January 2026

REALLY GOOD Building Society

We recently opened a charity savings account. As I have not been involved with such an account before I required some assistance. The staff were brilliant and when I went into my local branch to make a deposit, I was very impressed by the service Reviewed on: 29th January 2026

Good building society savings account.

All I could ask for in a building society savings account. Support staff good. Reviewed on: 29th January 2026

I only have savings in my accounts.

I only have savings in my accounts. Whenever I have needed advice or details the staff are always very pleasant and obtain the information I require. Reviewed on: 29th January 2026

Customer Service

excellent and efficient service on line, friendly and always helpful, and you always get to speak to someone when you telephone. Reviewed on: 29th January 2026

Exceptional customer support and competitive account

I feel the savings accounts all competitive but more importantly for me the customer service I have received has been exceptional. I also believe that by saving with saffron building Society, I am supporting their investment in my local community. They have made me feel like they really care about me as one of their customers. Reviewed on: 29th January 2026

Very helpful when needing to revise my savings plan

Very helpful when needing to revise my savings plan to be updated and I wanted advice to move to an isa. Reviewed on: 29th January 2026

Helpful experience .

After arriving at the Halstead building society we were greeted by Lyn Bliss who dealt with our requirements in a professional and helpful way Reviewed on: 29th January 2026

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