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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6285 reviews)

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4.75

Based on 6,285 reviews, last reviewed 10th Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Helpful and knowledgable staff I called and spoke with Chi today who was super helpful in helping me regain access to my account. She spent additional spent time setting me with up ... Read more Reviewed on: 10th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6285)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Zoe Collins

Had a lovely conversation whilst sorting out my savings and was really helpful at with that. Reviewed on: 23rd September 2025

Friendly staff always nice to pop in served by Lyn

Friendly staff always nice to pop in served by Lyn Reviewed on: 23rd September 2025

Suitable assistance.

I found I had done something wrongly on line and the assistant talked me though corrective action, with no hurry giving me the time I needed. Reviewed on: 23rd September 2025

Saffron staff are great

Staff are quick to answer telephone calls and are well informed and helpful. In the event of a technical problem, the staff member that I recently spoke to made extensive enquiries and corrected the issue successfully. Reviewed on: 23rd September 2025

Zoe Collins dealt with me today.

Zoe Collins dealt with me today. Excellent service and presented a professional approach Reviewed on: 23rd September 2025

Always very good happy at Halsted

Always very good happy at Halsted Reviewed on: 23rd September 2025

Always very helpful and good advice

Always very helpful and good advice Reviewed on: 23rd September 2025

Never had any problems at Colchester

Never had any problems at Colchester Reviewed on: 23rd September 2025

10/10 customer service

10/10 customer service, always connected to a live person within minutes Reviewed on: 23rd September 2025

Came into your Royston branch today because wanted...

Came into your Royston branch today because wanted to see if I could make a payment into my account directly and Caroline helped me. Reviewed on: 22nd September 2025

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