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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6290 reviews)

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4.75

Based on 6,290 reviews, last reviewed 11th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Excellent customer service Zoe was very helpful giving me all the correct information and was very professional. Reviewed on: 11th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6290)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

OAP needs help.

I was having trouble getting into my account,but phoned help line & was given help from Zoe who was very helpful & patient with me Reviewed on: 6th September 2025

I had a query and didn’t want to go into branch, so...

I had a query and didn’t want to go into branch, so used online chat. Sam Smith sorted this professionally and quickly Reviewed on: 6th September 2025

Very pleasant and friendly served by Lynn at Halstead

Very pleasant and friendly served by Lynn at Halstead Reviewed on: 6th September 2025

Been with saffron for years no complaints very happy...

Been with saffron for years no complaints very happy with Halstead branch Reviewed on: 6th September 2025

Lovely here at Halstead served by Lyn today

Lovely here at Halstead served by Lyn today Reviewed on: 6th September 2025

Excellent customer service, particularly from Zoe

I've been a Saffron customer for around three years and I find dealing with Saffron to be pleasant and straightforward. They answer the phone far more promptly than any other company I've had reason to call. Their customer-facing employees are friendly, helpful and professional. I've called them on several occasions, most recently when I had some issues (entirely my own fault) while trying to transfer some money out of my Saffron account. I called Saffron and spoke to Zoe, who provided excellent service, above and beyond anything I've experienced from any other company, resolving my issues quickly and efficiently. If Saffron Building Society offers a product that suits your needs, I highly recommend them. Reviewed on: 5th September 2025

Very handy on the high street always happy with Hals...

Very handy on the high street always happy with Halstead Reviewed on: 5th September 2025

My enquiries are dealt with efficiently and promptly...

My enquiries are dealt with efficiently and promptly and they always have the information I need on hand. Reviewed on: 5th September 2025

Great staff in Colchester!

Great staff in Colchester! Only thing I would like is better interest rates Reviewed on: 5th September 2025

I find the service quite slow at times

I find the service quite slow at times Reviewed on: 5th September 2025

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