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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6291 reviews)

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4.75

Based on 6,291 reviews, last reviewed 11th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Great to deal with, helpful guiding through any issues. Great to deal with, helpful guiding through any issues. nice friendly team who work together to help Reviewed on: 11th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6291)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

I had the pleasure of dealing with a very helpful la...

I had the pleasure of dealing with a very helpful lady called Zoe, even called me back when the call got cut off, beyond helpful and knowledgeable, answered all my queries, top marks to Zoe Reviewed on: 3rd September 2025

I came into your Royston branch to take some cash an...

I came into your Royston branch to take some cash and to pay my monthly cheque in with Caroline Reviewed on: 3rd September 2025

Zoe - excellent customer service

I phoned to try and get further help regarding a payment that hadn't reached our account. Zoe was able to reassure me that the money had been deposited an hour before and that all was in order. Such a relief. She was professional but very friendly and sympathetic - a pleasure to talk to. She showed genuine interest in me as a person - so refreshing after dealing with the other company! Reviewed on: 2nd September 2025

Fabulous Customer Service

Great staff at Colchester who give fabulous Customer Service Reviewed on: 2nd September 2025

I have an Isa with you and I brought my wife in to R...

I have an Isa with you and I brought my wife in to Royston to open an Isa. I have been with Saffron for many years and have always found them very helpful even when they made an error on my account a few years ago they were very quick to put this right. Reviewed on: 2nd September 2025

Max and Ian E are very friendly on the counter and r...

Max and Ian E are very friendly on the counter and really brightened up my morning. Please don't close your branches! Reviewed on: 2nd September 2025

Always happy with the customer service at Halstead

Always happy with the customer service at Halstead Reviewed on: 2nd September 2025

Max helped me when I forgot my password, and set up...

Max helped me when I forgot my password, and set up my account so I can pay out of it. Will definitely be putting more in thanks to the high interest rate Reviewed on: 1st September 2025

Excellent service always Andy & LUcy are an asset to...

Excellent service always Andy & LUcy are an asset to the bs Reviewed on: 1st September 2025

Superb at Halstead the whole family have accounts se...

Superb at Halstead the whole family have accounts served by Lyn Reviewed on: 30th August 2025

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