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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.76
Based on 6,297 reviews, last reviewed 12th Mar 2026
92% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
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3%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

All the staff at Ware have always been very helpful... All the staff at Ware have always been very helpful and supportive, Andy's appointment made things comfortable, Jake, Lucy Debbie and Megan have alway... Read more Reviewed on: 12th March 2026
Jane B's avatar
Jane B

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6297)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024
Ian's avatar
Ian

I've always been happy with the friendly service at...

5
I've always been happy with the friendly service at the Halstead branch - always on hand to help and very friendly at the counter - especially Ally Reviewed on: 13th August 2025

Zoe. Brilliant, polite, friendly professional service

5
Pleasant professional personal service. An amazing local building society. How they use to be and how they should be now. In branch on online or telephone, all excellent services. Reviewed on: 12th August 2025
Anthony 's avatar
Anthony

Great service

5
Easy to contact with 0800 number. Staff are efficient and personnable. They also listen and understand customers needs. Reviewed on: 12th August 2025
Simon L's avatar
Simon L

Spoke to Lewis and Kyle this morning as my bonds wer...

5
Spoke to Lewis and Kyle this morning as my bonds were maturing. I like having a branch to come in face to face. I used the desktop but not the app. I like Saffron maturing rate Reviewed on: 12th August 2025

Spoke to Lewis and Kyle this morning as my bonds wer...

5
Spoke to Lewis and Kyle this morning as my bonds were maturing. I like having a branch to come in face to face. I used the desktop but not the app. I like saffron maturing rate Reviewed on: 12th August 2025

Zoe, A very pleasant and accent familiar call handler

5
A very pleasant call handler and accent familiar. clearly and concisely helped myself with my issue today, very professional and took her time, this was unexpected but whole heartedly appreciated. 10/10 for customer support of the whole of the the UK savings customer experience. Reviewed on: 11th August 2025
James 's avatar
James

Emma was happy and served me with a nice professiona...

5
Emma was happy and served me with a nice professional manner Reviewed on: 11th August 2025

Very handy having saffron in the high street, have b...

5
Very handy having saffron in the high street, have been a member 30 years, always helpful served by Lyn today Reviewed on: 11th August 2025

I have moved address and my account had become dorma...

5
I have moved address and my account had become dormant and Caroline helped me with this today. Reviewed on: 11th August 2025

As I am deaf being able to come in Face to face is v...

5
As I am deaf being able to come in Face to face is very convenient for me, do not close Halstead always good customer service, served by Lyn Reviewed on: 11th August 2025

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