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Saffron Building Society: Savings reviews

4.76
Based on 6,298 reviews, last reviewed 12th Mar 2026
92% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Extremely helpful customer service Florrie was extremely helpful and provided excellent advice. Having phoned with a view to potentially closing my savings account, I opened a new accou... Read more Reviewed on: 12th March 2026
Suzanne's avatar
Suzanne

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6298)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Always come into Brentwood and see Emma or the gents...

5
Always come into Brentwood and see Emma or the gents here Reviewed on: 6th August 2025

Emma was so nice to deal with.

5
Emma was so nice to deal with. Wanted to withdraw cash today Reviewed on: 6th August 2025

amazing service

5
I recently visited the Royston branch and was served by some very helpful lady’s on the counter, they helped me with all my transaction in a quick and timely manner. The team are always so helpful Reviewed on: 6th August 2025

I alway like Ian serving me as he is the only one th...

5
I alway like Ian serving me as he is the only one that reminds me that the service is all about me, even if I am trying to make the transaction easy for him. Reviewed on: 5th August 2025

Walked in and no queue, paid money in and such a sim...

5
Walked in and no queue, paid money in and such a simple but pleasant experience Reviewed on: 5th August 2025

Always welcoming and good servuce with Lyn

5
Always welcoming and good servuce with Lyn Reviewed on: 5th August 2025

Ally is a great person always helps with my queries...

5
Ally is a great person always helps with my queries and would recommend him to friends and family members. 10 out of 10 for customer service. Thank you. Reviewed on: 5th August 2025

Great team at Brentwood and always smiling

5
Great team at Brentwood and always smiling Reviewed on: 4th August 2025

Great service as always, Emma helped me today.

5
Great service as always, Emma helped me today. Reviewed on: 4th August 2025

Excellent customer service!

5
Judy remembered that I often need £50 notes from my charity account and she told me there were plenty in stock today. Excellent customer service!! Reviewed on: 4th August 2025

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