Write a review

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (6138 reviews)

View other Saffron Building Society products

4.74

Based on 6,138 reviews, last reviewed 16th Feb 2026

104% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Great service Phone answered quickly, staff response was very positive and knew exactly how to help. Reviewed on: 16th February 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

Verified source

Visit provider site Read all reviews See your review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6138)

Review of the Saffron Building Society, Savings:

New savings account

Excellent service from customer service at Saffron building society. Very helpful and friendly Reviewed on: 18th February 2025

Reassured me

I was concerned my mobile may have been hacked and my banking apps were on my mobile. I spoke with Jodie who put extra security measures in place and my mind is reassured. Thank you. Reviewed on: 16th February 2026

Staff always pleasant and helpful

Staff always pleasant and helpful Reviewed on: 16th February 2026

2 questions answered and actions initiated.

2 questions answered and actions initiated. Reviewed on: 16th February 2026

Excellent customer service.

Saffron staff are always helpful , knowledgeable ,polite and friendly . And of course , unlike some businesses, it is easy to speak to a human !! Which is great positive as I dislike having to try and get an answer from a robot . Reviewed on: 16th February 2026

The staff are lovely

The staff are always lovely in their interactions (telephone and online messaging). The products vary but they do have some good savings rates for members. The app is clean and works but you do have to wait until office hours for internal transfer to work. Reviewed on: 16th February 2026

I was very happy the way I got my problem...

I was very happy the way I got my problem resolved Reviewed on: 15th February 2026

There wasn't 'normal' online servicing of the saving...

There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

Patience, empathy and concise conversation what more...

Patience, empathy and concise conversation what more could you want! Jodie was excellent taking me through the process of online banking and waited until all was complete - thank you. Reviewed on: 15th February 2026

Excellent in person advice everytime

Excellent in person advice everytime Reviewed on: 15th February 2026

I have always found staff members of this building s...

I have always found staff members of this building society professional, helpful and friendly Reviewed on: 15th February 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings accounts
from Advance Credit Union 0.00 from 0 reviews
Savings
from Marcus by Goldman Sachs 4.73 from 107 reviews
Easy access pot
from Beach 0.00 from 0 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.65 from 949 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub