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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5493 reviews)

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4.70

Based on 5,492 reviews, last reviewed 9th Jan 2026

14% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Very helpful customer service folk. Very helpful customer service folk. Almost always solve my issues. Very friendly. Reviewed on: 9th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5493)

Review of the Saffron Building Society, Savings:

Savings Review

I have dealt with the person concerned for several years and this person meets my requirements when I attend twice annually to discuss reinvestment. I am totally satisfied with my meetings with him. Reviewed on: 26th February 2020

Accessing Information

Sophia was helpful and completed my request. The system was howeve, slow. Reviewed on: 7th January 2026

Great to see max still going strong in the branch.

Great to see max still going strong in the branch. His service always stands out Reviewed on: 7th January 2026

Very grateful to be taken into an office and helped...

Very grateful to be taken into an office and helped out. Thank you Dan for the service Reviewed on: 7th January 2026

Service was.

Service was. Good at Halstead with Lynn but saffron needs to look at increasing their GOP LEVELS Reviewed on: 7th January 2026

I went to your Royston branch to get my book updated...

I went to your Royston branch to get my book updated and to take some cash. Reviewed on: 7th January 2026

clear and transparent T&C's for products, explained...

clear and transparent T&C's for products, explained very well while in an appointment at Colchester branch. Especially with being listened to after explaining I had some anxiety. Reviewed on: 7th January 2026

Max helped me with my mobile phone and setting matur...

Max helped me with my mobile phone and setting maturity instructions Reviewed on: 7th January 2026

Zoe is a superstar

Zoe was super helpful during my call with her about my savings accounts. She was reassuring, quick, and very knowledgeable. I am so grateful for her service, I can’t fault it! Reviewed on: 7th January 2026

Amazing service in the Brentwood branch.

Amazing service in the Brentwood branch. Reviewed on: 7th January 2026

Advice about resetting password

I was given very helpful (and patient) advice by Sophie Nuttall when I was attempting to unlock my account and reset my password Reviewed on: 5th January 2026

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