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Saffron Building Society: Savings reviews

4.76
Based on 6,314 reviews, last reviewed 16th Mar 2026
95% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Friendly and helpful service. I spoke to Zoe on the phone today and she was friendly, helpful and patient as I had several transactions to complete. All was sorted very easily and ... Read more Reviewed on: 16th March 2026
Lea's avatar
Lea

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6317)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

All good overall.

4
All good overall. Had issue seeing some accounts in the app initially. Staff worked to resolve the issue in branch and succeeded. Did take two trips for this one issue though. Situation was rather complicated as 10 accounts involved.. Resolved now . Reviewed on: 14th May 2025

All good overall.

4
All good overall. Had issue seeing some accounts in the app initially. Staff worked to resolve the issue in branch and succeeded. Did take two trips for this one issue though. Situation was rather complicated as 10 accounts involved.. Resolved now . Reviewed on: 14th May 2025

Telephone team are exceptional always on hand and su...

5
Telephone team are exceptional always on hand and supportive Reviewed on: 13th May 2025

had trouble getting on line today and caroline helpe...

5
had trouble getting on line today and caroline helped me Reviewed on: 13th May 2025

Emma helps everytime I come in.

5
Emma helps everytime I come in. She even ran after me once to give me paperwork that she thought would be useful to me. Reviewed on: 13th May 2025

Emma thank you for being so helpful with me everythi...

5
Emma thank you for being so helpful with me everything I come in. Reviewed on: 13th May 2025

I have opened an account and needed help today to fu...

5
I have opened an account and needed help today to fund this on the phone, Caroline was very patient and stayed on the call whilst I did this. Reviewed on: 13th May 2025

Always been good to me been.

5
Always been good to me been. At saffron over 20 years, served by Lyn today very happy Reviewed on: 13th May 2025

Always happy.

5
Always happy. Been members for years, good rates and friendly helpful staff dealt with Lyn today Reviewed on: 13th May 2025

Always friendly and helpful and always pleased to co...

5
Always friendly and helpful and always pleased to come in here dealt with Lyn today Reviewed on: 13th May 2025

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