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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6317 reviews)

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4.76

Based on 6,314 reviews, last reviewed 16th Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Friendly and helpful service. I spoke to Zoe on the phone today and she was friendly, helpful and patient as I had several transactions to complete. All was sorted very easily and ... Read more Reviewed on: 16th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6317)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

CAROLINE SERVED ME TO MAKE A WITHDRAWL TODAY IN ROYSTON

CAROLINE SERVED ME TO MAKE A WITHDRAWL TODAY IN ROYSTON Reviewed on: 12th May 2025

Staff at Halstead always deliver brilliant service,...

Staff at Halstead always deliver brilliant service, and always look after me. Served by Sam today Reviewed on: 12th May 2025

Ian at the Brentwood branch was exceptionally helpful.

Ian at the Brentwood branch was exceptionally helpful. I have dealt with Ian on a couple of occasions and he always goes over and above to assist. He also explains things in easy terms where you leave feeling you have understood all terms of the products. Reviewed on: 12th May 2025

CLOSING ACCOUNT THAT HAD MATURED IN ROYSTON

CLOSING ACCOUNT THAT HAD MATURED IN ROYSTON Reviewed on: 10th May 2025

Called into branch to inform them about the sad pass...

Called into branch to inform them about the sad passing of my Husband - Spoke to Jess Morton on the counter who could see that i was very upset and arranged for me to see Ian in a private room - Excellent service in a difficult time. Reviewed on: 10th May 2025

Staff know what they are talking about in the Colche...

Staff know what they are talking about in the Colchester branch. Was talking to Lewis H. Very helpful when opening my account. I recommend Saffron to friends and family but I don't know anyone who wants to invest. Reviewed on: 10th May 2025

Friendly helpful service.

Friendly helpful service. Opened an ISA at the Colchester and branch. Thank you Lewis and Kyle Reviewed on: 10th May 2025

Found an excellent home for our savings

Ian was attentive, knowledgeable and respectful. He was highly professional and was a greatest credit to Saffron. I left impressed with both Ian and Saffron. My wife and I are delighted that we have invested our ISAs with Saffron. Reviewed on: 9th May 2025

I was served by Natalie and received great customer...

I was served by Natalie and received great customer service. Reviewed on: 9th May 2025

Bronwen suggested to switch my low paying account to...

Bronwen suggested to switch my low paying account to an online one, she was helpful and I didn't have to wait in the queue Reviewed on: 9th May 2025

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