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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5557 reviews)

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4.71

Based on 5,557 reviews, last reviewed 20th Jan 2026

14% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Helpful call My call was answered by Charlotte Hartnell who was very understanding of my request and as kind and considerate in the way it was dealt with. Reviewed on: 20th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5557)

Review of the Saffron Building Society, Savings:

New savings account

Excellent service from customer service at Saffron building society. Very helpful and friendly Reviewed on: 18th February 2025

Positive experience

Really helpful member of staff on the phone. Reviewed on: 16th January 2026

Great to have a local branch on the high street!

Great to have a local branch on the high street! Reviewed on: 16th January 2026

Professional, polite and friendly.

Was welcomed and was served very efficiently. Reviewed on: 16th January 2026

Sam and Ally from the Halstead branch are always fri...

Sam and Ally from the Halstead branch are always friendly and sort me out Reviewed on: 16th January 2026

Banking made easy

All made very easy! Pleasure to pop in and speak to the staff. Ally & Sam are very polite and good with all your members that pop into there branch Reviewed on: 16th January 2026

very easy, very friendly appointment

very easy, very friendly appointment with Andy, gave us all the information we needed, didn't mind the kids playing in the corner. Reviewed on: 16th January 2026

Discontinuing regular saver account.

Because of the latest reduction in interest rates I decided to cancel my regular saver account. On the phone Sophie understood my needs and arranged the stop efficiently. She also promised to send my concerns to senior management. Reviewed on: 16th January 2026

Great service in Ware, always tell my friends and f...

Great service in Ware, always tell my friends and family about saffron Reviewed on: 16th January 2026

Very kind staff in Ware and the warming winter bags...

Very kind staff in Ware and the warming winter bags were lovely so would like to thank the staff Reviewed on: 16th January 2026

I had a problem with a couple of my accounts.

I had a problem with a couple of my accounts. Sophia was very helpful, dealing with my problems and solving them quickly and efficiently. Thank you. Reviewed on: 16th January 2026

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