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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5468 reviews)

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4.70

Based on 5,467 reviews, last reviewed 2nd Jan 2026

6% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5468)

Review of the Saffron Building Society, Savings:

Ian at the Brentwood branch was exceptionally helpful.

Ian at the Brentwood branch was exceptionally helpful. I have dealt with Ian on a couple of occasions and he always goes over and above to assist. He also explains things in easy terms where you leave feeling you have understood all terms of the products. Reviewed on: 12th May 2025

Security question issue

Called Sophia today to sort out an issue with a security question. She was able to resolve it without me having to go into my local branch. She was an absolute star. Thanks Sophia for your patience and help. Reviewed on: 18th December 2025

Sat down with Dan in the Brentwood branch.

Sat down with Dan in the Brentwood branch. What a easy and straight forward experience Reviewed on: 18th December 2025

Great service from Sophia.

Great service from Sophia. She explained my issues very welland I was pleased. Reviewed on: 17th December 2025

Very good service at Halstead all the team are great

Very good service at Halstead all the team are great Reviewed on: 17th December 2025

The lady was friendly, helpful, and undrstoon my con...

The lady was friendly, helpful, and undrstoon my concerns. Reviewed on: 17th December 2025

The lady was fiendly, hepful, and understood my conc...

The lady was fiendly, hepful, and understood my concerms. Reviewed on: 17th December 2025

The lady was very helpul, friendly , and understood...

The lady was very helpul, friendly , and understood my concerns. Reviewed on: 17th December 2025

Shout out to the Brentwood branch for the great serv...

Shout out to the Brentwood branch for the great service everytime I visit the branch Reviewed on: 16th December 2025

Top notch service in the Brentwood branch

Top notch service in the Brentwood branch Reviewed on: 16th December 2025

Opened a new Isa at your Royston branch

Opened a new Isa at your Royston branch Reviewed on: 16th December 2025

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