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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5468 reviews)

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4.70

Based on 5,467 reviews, last reviewed 2nd Jan 2026

6% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Excellent customer service. I've always found that Saffron staff deliver excellent customer service, clearly, helpfully and courteously, and that tradition was continued today in... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5468)

Review of the Saffron Building Society, Savings:

Savings Review

Really friendly and helpful. Explained everything in a concise way and I was seen to very quickly Reviewed on: 25th February 2020

I needed to get my books updated and also transfer m...

I needed to get my books updated and also transfer money to my bank. Reviewed on: 16th December 2025

Always very helpful and friendly in Haverhill

Always very helpful and friendly in Haverhill Reviewed on: 16th December 2025

Happy with service St Haverhill branch

Happy with service St Haverhill branch Reviewed on: 16th December 2025

Good service from Haverhill branch

Good service from Haverhill branch Reviewed on: 16th December 2025

Excellent service in the Halstead branch from ally a...

Excellent service in the Halstead branch from ally as usual Reviewed on: 16th December 2025

Caroline Brinston was very helpful despite doing two...

Caroline Brinston was very helpful despite doing two jobs at once. She managed to finally discover the answer to my query and was very pleasant all the time. Reviewed on: 15th December 2025

Improve the ISA rates - great service in the Halstea...

Improve the ISA rates - great service in the Halstead branch Reviewed on: 15th December 2025

Colchester branch Esther best branch for service

Colchester branch Esther best branch for service Reviewed on: 15th December 2025

Service at Colchester really great

Service at Colchester really great Reviewed on: 15th December 2025

Charlotte customer service

charlotte was polite, efficient and understanding. She stayed on the phone with me whilst my issues with logging on and passwords was resolved 100% Reviewed on: 14th December 2025

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