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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5520 reviews)

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4.71

Based on 5,520 reviews, last reviewed 14th Jan 2026

8% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

All Colchester staff are friendly, helpful and a gre... All Colchester staff are friendly, helpful and a great sense of humour! Reviewed on: 14th January 2026

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Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5520)

Review of the Saffron Building Society, Savings:

Easy to set up and save in

I opened savings accounts for my children last year and the whole process was easy and simple to set up to enable me to put money away for their futures Reviewed on: 10th March 2021

Great customer service from Sophia

My call was quickly connected to Sophia at customer services. I gave Sophia two concise instructions on what I was hoping to achieve over the call, and she calmly and clearly went through my options with me and efficiently carried out my requests; so that I am safe in the knowledge that my daughter is getting the most value from her savings with Saffron Building Society. Reviewed on: 8th January 2026

Max helped me with my maturity, I already have a lot...

Max helped me with my maturity, I already have a lot of paperwork but he simplified things to a great standard. Friendly and efficient service. Reviewed on: 8th January 2026

Max has provided me with great service every time I...

Max has provided me with great service every time I visit the branch. The heating is the best part. Reviewed on: 8th January 2026

First time visiting the Saffron's Brentwood branch.

First time visiting the Saffron's Brentwood branch. Friendly staff and quick and easy service. Reviewed on: 8th January 2026

Zoe C. Saffron Walden Building society

Had to phone as on- line form wasn't cooperating. Zoe was able to sort it all out quickly & efficiently. Good to hear a friendly voice which always makes phone banking less arduous. Didn't have to wait long for Zoe to answer the phone which was an added bonus. Reviewed on: 8th January 2026

Good client relationship

I spoke to Zoe who was extremely friendly and helpful. She answered my query immediately and gave me information verbally and confirmed I would receive letter by post as well. Reviewed on: 7th January 2026

Sophia was excellent.

Sophia was professional but also warm ad helpful. She also resolved our requests in an efficient manner. Reviewed on: 7th January 2026

Accessing Information

Sophia was helpful and completed my request. The system was howeve, slow. Reviewed on: 7th January 2026

Great to see max still going strong in the branch.

Great to see max still going strong in the branch. His service always stands out Reviewed on: 7th January 2026

Very grateful to be taken into an office and helped...

Very grateful to be taken into an office and helped out. Thank you Dan for the service Reviewed on: 7th January 2026

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