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Saffron Building Society: Savings reviews

4.69
Based on 5,444 reviews, last reviewed 17th Dec 2025
13% decrease in 5 star reviews
in the past 90 days
70% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

The lady was friendly, helpful, and undrstoon my con... The lady was friendly, helpful, and undrstoon my concerns. Reviewed on: 17th December 2025
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Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5445)

Review of the Saffron Building Society, Savings:

Savings Review

5
She was very charming and explained everything to me in detail. Reviewed on: 25th February 2020

Been members for a long time and the staff are alway...

5
Been members for a long time and the staff are always excellent at Hasltead, friendly and polite1 Reviewed on: 9th December 2025

A Very good experience with staff at Bishops Stortford

5
A Very good experience with staff at Bishops Stortford Reviewed on: 8th December 2025

Max provided excellent customer service and answered...

5
Max provided excellent customer service and answered all my queries Reviewed on: 8th December 2025

I always get served with a smile in Brentwood.

5
I always get served with a smile in Brentwood. Great service all round Reviewed on: 8th December 2025

Went into Royston branch to pay my weekly cheque in...

5
Went into Royston branch to pay my weekly cheque in and very happy with the service and staff. Reviewed on: 8th December 2025

Sophia Nuttall

5
Sophia was very knowledgeable and understood exactly what I needed. She dealt with my enquiry/request very well, explaining my options and then answering a further enquiry. Excellent thank you. Reviewed on: 6th December 2025

Staff were super happy to help me, felt very at ease...

5
Staff were super happy to help me, felt very at ease and comfortable, thanks Kyle and Chelsea! Reviewed on: 6th December 2025

Very polite and cheerful service from Kyle and Chels...

5
Very polite and cheerful service from Kyle and Chelsea in the Colchester branch this morning. Reviewed on: 6th December 2025

Outstanding Service!!

5
Truly impressed with the level of speed and service. Special shout out to Alistair and Lewis; they were amazing!! Reviewed on: 5th December 2025

Having had a problem in trying to use the website i1...

5
Having had a problem in trying to use the website i1 site was unable to progress my options I telephoned and spoke a member of staff who was help full and polite in a very short time. Reviewed on: 5th December 2025

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