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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6256 reviews)

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4.75

Based on 6,256 reviews, last reviewed 4th Mar 2026

96% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Online access Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6256)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Knowledgeable and friendly staff.

Knowledgeable and friendly staff. I don't have to wait ages waiting for someone to answer the phone. Reviewed on: 27th January 2026

Always experienced staff when you phonebabout rates...

Always experienced staff when you phonebabout rates and queries. Very polite and helpful and a credit to saffron Reviewed on: 27th January 2026

Satisfaction

Always all communications are given full attention and understanding Reviewed on: 27th January 2026

Helpful assistance

When asking for advice or when moving accounts I found the staff knowledgeable and patient as well as plasant Reviewed on: 27th January 2026

Whenever I have contacted Saffron their staff have b...

Whenever I have contacted Saffron their staff have been well informed, pleasant and friendly. Reviewed on: 27th January 2026

Helpful and friendly

Everyone is very helpful and friendly. I prefer going into a branch to sort out my savings and when I do, I feel very welcome. I have saved with them for many years and have found their interest rates to be higher than other local alternative providers Reviewed on: 27th January 2026

Helpful and always kept up to date.

Helpful and always kept up to date. Reviewed on: 27th January 2026

Great service with smile!

The staff are always so friendly and knowledgeable able their products Reviewed on: 27th January 2026

Whether I use the phone to speak to them or visit my...

Whether I use the phone to speak to them or visit my local branch the staff are always very courteous and helpful. Nothing is any problem. Reviewed on: 27th January 2026

Brilliant on ALL Fronts.

Joined in branch [Saffron Walden] over 20 years ago. Both in branch and by phone staff are always most friendly, patient and helpful -- especially important to a Nonogenarian like myself in this technologically impersonal world. Never a problem, always a quick clearance of every query and close to the best interest rates. A perfect blend of Service and reward! Reviewed on: 27th January 2026

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