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Saffron Building Society: Savings reviews

4.71
Based on 5,588 reviews, last reviewed 23rd Jan 2026
20% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Savings with head and heart Excellent, friendly, professional, patient and effective service. Assisted with queries, helped me understand options and made what I thought might be... Read more Reviewed on: 23rd January 2026
L London's avatar
L London

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025
Kate 's avatar
Kate

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5589)

Review of the Saffron Building Society, Savings:

The staff at Saffron are lovely

5
The staff at Saffron have given me a whole new view of Essex. They are helpful, professional and patient. Reviewed on: 21st October 2024

All good

5
Great interest rates, and great customer service. Jean-Paul Baya very helpful when I called Reviewed on: 16th January 2026

Sam in Halstead today, greeted me with a smile, poli...

5
Sam in Halstead today, greeted me with a smile, polite, friendly and knowledgeable. Reviewed on: 16th January 2026

Positive experience

5
Really helpful member of staff on the phone. Reviewed on: 16th January 2026

Great to have a local branch on the high street!

5
Great to have a local branch on the high street! Reviewed on: 16th January 2026

Professional, polite and friendly.

5
Was welcomed and was served very efficiently. Reviewed on: 16th January 2026

Sam and Ally from the Halstead branch are always fri...

5
Sam and Ally from the Halstead branch are always friendly and sort me out Reviewed on: 16th January 2026

Banking made easy

5
All made very easy! Pleasure to pop in and speak to the staff. Ally & Sam are very polite and good with all your members that pop into there branch Reviewed on: 16th January 2026

very easy, very friendly appointment

5
very easy, very friendly appointment with Andy, gave us all the information we needed, didn't mind the kids playing in the corner. Reviewed on: 16th January 2026

Discontinuing regular saver account.

4
Because of the latest reduction in interest rates I decided to cancel my regular saver account. On the phone Sophie understood my needs and arranged the stop efficiently. She also promised to send my concerns to senior management. Reviewed on: 16th January 2026

Great service in Ware, always tell my friends and f...

5
Great service in Ware, always tell my friends and family about saffron Reviewed on: 16th January 2026

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