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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.62 (4460 reviews)

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4.61

Based on 4,460 reviews, last reviewed 18th Jun 2025

0% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

80%

11%

Latest highest rating:

5

I was invited to your Brentwood tea party and it was... I was invited to your Brentwood tea party and it was such a lovely time Reviewed on: 18th June 2025

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Latest lowest rating:

1

Don’t bother complete waste of time!!! I applied for a savings account, I had two weeks of emails back and forward robotic type replies from different people that seemed to be working from ... Read more Reviewed on: 18th June 2025

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About this product

Saffron Building Society Savings reviews (4460)

Review of the Saffron Building Society, Savings:

Savings Review

Beth saw me quickly when I had not made an earlier appointment. She was helpful with my original query about current interest rates and followed up with other useful information which could be helpful. Reviewed on: 13th February 2020

Always polite service in Haverhill.

Always polite service in Haverhill. Very helpful. Reviewed on: 7th June 2025

All my savings are here and I've never had any probl...

All my savings are here and I've never had any problems at Haverhill branch. Reviewed on: 7th June 2025

Good excellent staff, always helpful

Good excellent staff, always helpful Reviewed on: 6th June 2025

You are brilliant and I find you so easy to...

You are brilliant and I find you so easy to deal with Reviewed on: 6th June 2025

Lovely staff in Halstead branch

Been coming to the branch for many years now - lads on the counter always helpful. Reviewed on: 6th June 2025

Very friendly, and helpful.

Very friendly, and helpful. Can't fault them. Reviewed on: 6th June 2025

Fantastic Service

As an OAP, I struggle with any modern technology but now find havinng to go out to branches is getting more and more challenging. It was suggested I might find "on-line" useful, so Chi very patiently talked me through everything over the phone until all was set up and working properly. She was a shining example of good old fashined "customer care" and had the patience to help me sort things at my speed - the sort of helpful member of staff most Banks (and many other Building Societies) could only dream off :) I was so grateful she answered the phone, as these days far too many managers and staff members think if it is "easy to them," it ought to be simple to the customer - which very ofter is not always the case. So 12 out of 10 for going "over and beyond." Reviewed on: 5th June 2025

Great team in Colchester

Great team in Colchester who always give wonderful service with a smile Reviewed on: 5th June 2025

On a wet drab day it was still a wonderful experienc...

On a wet drab day it was still a wonderful experience coming in branch today Reviewed on: 5th June 2025

All my friends and family have accounts here

All my friends and family have accounts here Reviewed on: 5th June 2025

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