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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.69 (5981 reviews)

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4.74

Based on 5,979 reviews, last reviewed 4th Feb 2026

80% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Great customer support , great service Great customer support , great service Reviewed on: 4th February 2026

Latest lowest rating:

2

No way to withdraw funds I have an 'instant access' account with Saffron. I went to withdraw from it an could but work out how. I didn't ages trying to find a way, including l... Read more Reviewed on: 2nd February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5981)

Review of the Saffron Building Society, Savings:

Savings Review

Appreciating that you need more security, you wanted a mobile no. to verify us. My wife's mobile is for emergencies only and many people of our age do not have them but we were able to use our e-mail addresses to get into our accounts. Reviewed on: 29th December 2023

Customer Service

excellent and efficient service on line, friendly and always helpful, and you always get to speak to someone when you telephone. Reviewed on: 29th January 2026

Exceptional customer support and competitive account

I feel the savings accounts all competitive but more importantly for me the customer service I have received has been exceptional. I also believe that by saving with saffron building Society, I am supporting their investment in my local community. They have made me feel like they really care about me as one of their customers. Reviewed on: 29th January 2026

Very helpful when needing to revise my savings plan

Very helpful when needing to revise my savings plan to be updated and I wanted advice to move to an isa. Reviewed on: 29th January 2026

Helpful experience .

After arriving at the Halstead building society we were greeted by Lyn Bliss who dealt with our requirements in a professional and helpful way Reviewed on: 29th January 2026

Knowledgeable and friendly staff at Colchester

Knowledgeable and friendly staff at Colchester branch makes it a pleasure to visit. It’s reassuring to be able to discuss a product or solve a problem quickly face to face. A trusted and locally based building society that’s hopefully going to keep its presence firmly in the high street . Reviewed on: 29th January 2026

Very helpful re a complex query

Chi was very helpful in my complicated query and guided me through everything that needed to be done very clearly. She even agreed to follow up the progress to ensure it had been actioned. Reviewed on: 29th January 2026

Opened a new account in the Braintree branch and Lew...

Opened a new account in the Braintree branch and Lewis was very helpful Reviewed on: 29th January 2026

Excellant customer service.

Excellant customer service. Always speak to a human. Reviewed on: 29th January 2026

Competitive interest rates and service

Consistently competitive interest rates, together with excellent support and communications. You always feel a valued customer Reviewed on: 29th January 2026

Friendly staff made very welcome.

Friendly staff made very welcome by all staff I spoke too. The staff member explained the procedure of the contract in a way that was not complicated i.e. length of contract, when interest was paid how long the contract was for. Reviewed on: 29th January 2026

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