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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Easy to deal with and competitive prices.

Easy to deal with and competitive prices. Good communication. Reviewed on: 13th August 2025

First class service at a great price.

First class service at a great price. Offers good information and keeps the customer up to date Reviewed on: 13th August 2025

I have found Saga to be professional and helpful.

I have found Saga to be professional and helpful. They have also been value for money where my car insurance is concerned. Reviewed on: 13th August 2025

quick easy to deal with met my needs less than 15 mi...

quick easy to deal with met my needs less than 15 mins on phone brilliant Reviewed on: 13th August 2025

Took care of my inquiries while explaining everything

Took care of my inquiries while explaining everything Reviewed on: 13th August 2025

Good customer relations and helpfulness.

Good customer relations and helpfulness. Reviewed on: 13th August 2025

On the ball!

I had a slightly complicated car insurance to organise. I was able to enter the baisc details online using a clear, intuitive form. Then an agent on the telephone enabled me to customise the insurance. the agent was courteous, patient and knowledgable. First-rate service. Reviewed on: 13th August 2025

I'd carried out many quotes online saga was the stan...

I'd carried out many quotes online saga was the standout one, everything that we needed at a great price. Reviewed on: 13th August 2025

Going the extra mile

When I added a freind to my policy I was expected an increase in cost and/or a admin fee. Therefore I was delighted when I was told after recalculating the policy the premium would be significantly less. No that’s great customer service Reviewed on: 13th August 2025

Renewed MOTORHOME policy with no fuss,very slytaight...

Renewed MOTORHOME policy with no fuss,very slytaightforward Reviewed on: 13th August 2025

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