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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

Car insurance renewal.

Issue with insurance renewal was resolved professionally and to my satisfaction by the Saga Customer Services staff. Reviewed on: 10th August 2025

Saga insurance are my first choice.

I have been insuring my car with Saga for several years and every time I come to renew the insurance nothing else beats it. They are very helpful and deal with any problems promptly and quickly. Reviewed on: 10th August 2025

I have made no claims yet so I do no know how to rat...

I have made no claims yet so I do no know how to rate your responses. Reviewed on: 9th August 2025

Simply The Best

I have not needed to make a claim but the peace of mind and knowing I have had cover for almost three years at the original price has been brilliant. Reviewed on: 9th August 2025

Clear and concise communication

Whenever I have had occasion to call Saga, I get the feeling I am talking to an individual who I can clearly hear and more importantly understand what they are saying. Some might say that given their target demographic that would be a prerequisite but that is certainly not the case, try talking to some providers with household names including other insurance companies and you are talking to someone in a call centre with lots of background noise and dialect that then becomes very hard to understand without repeated requests of “I’m sorry, could you say that again please”. Reviewed on: 9th August 2025

Saga rocks

Saga makes the whole experience effortlessly from the start to the end. Reviewed on: 8th August 2025

Always there when needed

Always there when needed giving me confidence that in case of need I will be adequately covered Reviewed on: 8th August 2025

for a pensioner completing my car insurance on line...

for a pensioner completing my car insurance on line it was fantistic. no problems at all will tell my family and friends our easy it was. and great value Reviewed on: 8th August 2025

Very competitive quote and brilliant customer service

Very competitive quote and brilliant customer service Reviewed on: 7th August 2025

Good value insurance fixed for 3 years

My old insurer put up my premium by 56% for no reason other than getting a year older, Saga gave me similiar cover for my old premium, fixed for 3 years. Reviewed on: 7th August 2025

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