Write a review

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

View other Saga products

4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great customer service and very knowledgeable of pro...

Great customer service and very knowledgeable of product terms. Reviewed on: 6th August 2025

Always helpful.

Always helpful. Pleasant experience when I had to make a claim. Reviewed on: 6th August 2025

my opinion

Very easy to arrange and competitively priced Reviewed on: 6th August 2025

Fair Treatment for Customers

I feel I am treated fairly when my premium is up for renewal. My age is of course a major factor but my past history of driving for many years without mishap is taken into consideration. This cannot be said of many insurance companies. Reviewed on: 5th August 2025

Professional, and very efficient service

Professional, and very efficient service Reviewed on: 5th August 2025

Given me an options and explained the difference, st...

Given me an options and explained the difference, stayed for 3 years to avail the offer, easy to access on line, worth the money, staff are helpful Reviewed on: 5th August 2025

Customer Services are always polite and helpful

Customer Services are always polite and helpful Reviewed on: 5th August 2025

Great price that has been held again for three years !

Great price that has been held again for three years ! Reviewed on: 5th August 2025

Customer service second to none

Anytime we have an issue or question relating to SAGA products we can talk to to a person who goes out of their way to help and help us find a resolution. Reviewed on: 5th August 2025

This is my 3rd year with sagar insurance Just a br...

This is my 3rd year with sagar insurance Just a brilliant service Reviewed on: 4th August 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Caravan Insurance
from AA 4.00 from 2 reviews
Motorbike Insurance
from Motorcycle Direct 1.50 from 3 reviews
Car Insurance
from Cornmarket 4.12 from 9 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub