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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car Insurance

Professional service , cost competitive & a quality product Reviewed on: 30th September 2021

Saga Support

I am very happy with Saga support Reviewed on: 30th September 2021

Great price and great communication

Customer service was excellant and price is very good. Happy overall. Reviewed on: 30th September 2021

Great price on car and home insurance.

Very easy on line and competitive price. Reviewed on: 30th September 2021

Great

I've had really good experience with saga Reviewed on: 30th September 2021

Always competive

Despite our car being quite powerful for its size, we have always found Saga's premiums very competitive. They also understand the car's potential & performance, which many insurers don't, despite it being driven by 70+ year olds! Reviewed on: 30th September 2021

Customer care

Both my husband and myself have been with Saga for a number of years. They never keep me on hold and the staff always answer my queries knowledgeably. We both feel we have had very good service from Saga and will remain with them in the future. Reviewed on: 30th September 2021

Third Party RTA

Excellent and stress free from start to finish. This was a few years ago now though! Reviewed on: 30th September 2021

Great product excellent value

Am in my 3rd year of Saga's car insurance, the price is right, the cover is comprehensive and the support staff helpful if needed. Don't see my self spending hours looking for an alternative insurer anytime soon. Reviewed on: 30th September 2021

Changing my car insurance

Having purchased my first electric car I was very pleased with the professional way my change over was handled and would recommend saga to all my friends and family. Reviewed on: 30th September 2021

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