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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent service provider!

SAGA has always been up front about costs and have been generous with their time. Politeness is paramount. Reviewed on: 29th September 2021

Good prices and cover

Haven't to claim YET!........... Reviewed on: 29th September 2021

Brilliant service

Take you by the hand through the whole process Reviewed on: 29th September 2021

Wonderful company

When I telephoned to renew my car insurance the price I paid was less than the quote in my renewal letter Reviewed on: 29th September 2021

Great company

There always helpful and willing to look into lowering you're renewal Reviewed on: 29th September 2021

Great Price and Cover

After shopping around I chose Saga for my car insurance as they offered the best cover at a great price for me. Reviewed on: 29th September 2021

Highly Recommended Service

I had been looking around for car insurance which met my needs without costing the earth. I found Saga and they provided the exact cover I needed. They also took the time to explain to me all the benefits and I could not be more pleased! Reviewed on: 29th September 2021

Very supportive when needed

Have house and car insurance . Good value Reviewed on: 29th September 2021

Car insurance renewal

Thanks very much for transferring my car insurance to my new car . The girl on the phone could not do enough for me and thank her for all the help. And this was all free of charge. Reviewed on: 29th September 2021

Excellent value

I saved over £200 on my fully comprehensive car insurance, thank you Reviewed on: 29th September 2021

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