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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga Insurance.

Always been very happy with Saga. Reviewed on: 29th September 2021

A good service well presented

Saga nave always been very helpful and have gone out of their way to make the premiums acceptable. Reviewed on: 29th September 2021

the expert way they deal with car insurance

I have always found that saga insurance handle their customers in a very and proffesional way Reviewed on: 29th September 2021

Excellent

Always efficient to deal and helpful on the telephone Reviewed on: 29th September 2021

Excellent car insurance

Excellent car insurance and a very good price. Reviewed on: 29th September 2021

Quick,friendly and easy

My car insurance was more and more expensive. Saga quoted a much lower figure and changing was easy. Reviewed on: 29th September 2021

good company to deal with

after my new car was hit by a spanish lorry, saga acted quickly and i was soon back on the road, the repairs took a bit longer.. Reviewed on: 29th September 2021

Efficient customer service and keen price

I have insured with Saga before, then moved to LV for a couple of years. After buying a new car in 2020, I checked Saga again and found their quote very competitive. Based on my previous experience of Saga, I decided to insure once again with them. The process was smooth and efficient and I am a satisfied customer. So far, I've not made any claims, so can't comment on Saga's performance in this respect. Reviewed on: 29th September 2021

Satisfaction

All documentation very clear,always someone to talk to. Reviewed on: 29th September 2021

Great customer service

Easy to access website personal touch on the phone great value for money Reviewed on: 29th September 2021

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