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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Helpful

Excellent staff assistance and knowledge of their products. Reviewed on: 29th September 2021

Very likely

They are a very good company the people representing are very good they helpful in every way they put you to the right product . Reviewed on: 29th September 2021

Excellent price

Shopped around and found that Saga offered a really good product at an excellent price Reviewed on: 29th September 2021

reliable responsible

My second-year renewal was promptly reminded and renewed without any hassle. Reviewed on: 29th September 2021

Car park

Replacement hire car provided after car park accident Reviewed on: 29th September 2021

Use the best

Never mind the others use the best most reliable fair company. Reviewed on: 29th September 2021

Back up service

Excellent back up when car was damaged by another driver backing into my car. Reviewed on: 29th September 2021

Car insurance renewal

I renewed my car insurance with Saga ,it was so easy & they were so efficient.I recommend them highly. Reviewed on: 29th September 2021

Easy to deal with online also can email them and get helpful advice

Have a hearing loss so don't like phoning with Saga I can email them and deal that way. So many firms just want you to use the phone then keep you waiting till they answer! Reviewed on: 29th September 2021

Suits me fine.

I have what I want: car insurance. Never had a problem with Saga. Competitively priced. Entry into Competition every month as a user of their services is a bonus. Reviewed on: 29th September 2021

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