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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent Service

Easy to set up on line. Competitive pricing. Uncomplicated. Just how I like it. Reviewed on: 29th September 2021

Simply the Best

Efficient, Polite, Reliable, very good Premium’s and extra’s, “ Simply The Best “. Reviewed on: 29th September 2021

Got there in the end

After a few hiccups due to house moves the policy was finally sorted. The customer service department deserve special mention and if what they say is accurate then their I’t systems need sorting! Good policy and good premium. Reviewed on: 29th September 2021

Excellent

No problems at all, very helpful staff Reviewed on: 29th September 2021

No stress car insurance

After using a price comparison website, decided to go with Saga ( already have house insurance with them, so know I'm happy with their service). Went with their 3 year offering, so price is fixed for the term and I can just forget about it. Very happy customer. Reviewed on: 29th September 2021

Saga car insurance

Excellent rate and good communication. Reviewed on: 29th September 2021

Good value

Good value car insurance well pleased. Reviewed on: 29th September 2021

Peace of mind.

Signed up for the 3 year fixed price deal so I can budget easily. Reviewed on: 29th September 2021

Best in the market

Reliable and competitive.l Great customer service and clear communicators Reviewed on: 29th September 2021

Saga is always there to help you out.

Never have to wait to long before you get to speak to someone. Always willing to help to get best deals. Reviewed on: 29th September 2021

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