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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Great price

Great customer service and a great price Reviewed on: 3rd September 2021

Peace of mind!

The 3 year offer gives me peace of mind that I am covered while driving. As the DVLA have been taking a long time to issue repeat driving licences, I rang Saga , and was listened to about driving with my old licence. Saga have understanding telephone people who are patient and knowledgeable. Reviewed on: 3rd September 2021

Always there when needed.

Great customer service when required, you just know there is reputable company behind the customer service staff willing and able to help when needed. Reviewed on: 3rd September 2021

Price promise

I took out the car insurance last year as the cover & price were very good and signed up for the price guarantee for this year. When the quote came through for this year the price was the same but the excess had increased. However, this was as a result of the insurance company increasing this but Saga said that they would maintain the excess at the same level without any increase in payment. This was someone keeping their promise which isn’t normal in the current times. Reviewed on: 3rd September 2021

Constant pricing

Excellent telephone communication and helpful staff Reviewed on: 3rd September 2021

car insurance

my car insurance has actually gone down this year! normally there is a big variation between quotes from various insurance companies but saga are usually up there with cover and benefits aswell as price Reviewed on: 3rd September 2021

Great service

We shopped around & Saga has come up with the best price held for 3 years as a bonus. Reviewed on: 3rd September 2021

No hassle insurance

Everything easy no hassle just forget car insurance for three years….. bliss Reviewed on: 3rd September 2021

Easy car insurance online

I have been a loyal customer with Saga car insurance for many years. You have the option of online account or paper account for those whom don’t like online. The customer service team are great no waiting in queue to be answered and all staff to my knowledge are based in the UK and very knowledgeable- which means a lot. The website is very easy to work with and all your documents are in one place. I will continue to be a saga customer and if the price of your insurance rises you can haggle and they will assist with reducing it 10 out of 10 for me. My husband insures his vehicle with a alternative company and he can never get through to them via the phone and there website is not the best, but it’s cheap. So in my opinion cheaper is not always the relevant answer if you want a good service. Reviewed on: 3rd September 2021

Excellent service

We accepted a three year fixed deal with saga. This has proved to be an excellent deal. They're always available for advice with no long waits for your call to be anwered. Reviewed on: 3rd September 2021

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