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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Super Saga Service

Always a friendly voice at the end of the phone. Very patient when I ask even silly questions nothing they cannot answer.Very good value for money and prompt service Reviewed on: 14th September 2020

Friendly, Efficient & Supportive

I've been with Saga for many years now and they always make everything so easy for the customer. Nothing is ever to much trouble. Not sure I'd ever insure with any other company. Reviewed on: 14th September 2020

Easy to make an application and easy to claim

My housing insurance is the lowest quote every year compared to other insurace companies. I have not had to claim, but i have on my car insurane. They were so helpful when another car drove into me and very reassuring. Also when it was my fault in a tight car park they were quick, efficient and simply amazingly helpful. I don't think I'll ever change provider Reviewed on: 14th September 2020

Value for money

Very professional and helpful always Reviewed on: 14th September 2020

Outstanding value for money

Nothing is too much trouble for those delivering excellent customer care, I have peace of mind knowing that the maintenance and activation of my policy will always be dealt with in the most professional and supportive way, and the value for money for such a quality service is second to none. I could not be more satisfied. Reviewed on: 14th September 2020

Very efficient staff no waiting for an advisor clear and precise advice

Fabulous service I have saga forHome and car insurance Very good Reviewed on: 14th September 2020

Straight forward and no messing!

I have two car insurance policies with Saga and have had, for several years. It's very easy to get through via phone and great that you don't have to go through a push button selection process before being connected to an actual person! The whole process of insuring a vehicle tailored to individual needs is straight forward. Pricing is very competitive with most comparison websites and is often negotiable; without levels of cover being compromised in any way. It is quite often the case that Saga invariably covers certain things as standard (e.g. shopping being stolen from a vehicle at Christmas time or damage caused by a third party uninsured driver); whereas other providers do not! As long as this quality of service continues, then I'm happy to stay with Saga! Thankyou. Reviewed on: 14th September 2020

Home and car insurance

Good no nonsense people straight up and down Reviewed on: 14th September 2020

Easy and cheap insurance

I couldn’t believe how easy it was to get a quote and it was significantly cheaper than other well known brands - highly recommend Reviewed on: 14th September 2020

Car Insurance for the elderly

When changing to Saga a few years ago I was talked through everything carefully and able then to insure who and what I wanted .Had been with previous one many years and offered renewal on a very limited scale with a steep rise in price Reviewed on: 14th September 2020

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