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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

What Saga?

I'm Never in a Saga when it's time to renew my Home and Car Insurance. I always go for the Best Choice - SAGA, You know it makes sense. Reviewed on: 11th September 2020

1st class service

staff listen and make sure you get the cover you want and dont try to sell something you dont need. Reviewed on: 11th September 2020

Best value car insurance

Having shopped around for car insurance I decided to try Saga Insurance. Great deal offered fixed rate of insurance for 3 years. Saga keeps customers informed with regular e mails and great offers Reviewed on: 11th September 2020

Excellent Customer service!

Always so helpful with any queries! Reviewed on: 11th September 2020

Car Insurence

I got a great deal for the next 3 years, best thing I've had during the last fifty years of motoring Reviewed on: 11th September 2020

Efficient

A very friendly efficient, reliable and competively priced insurance company Reviewed on: 11th September 2020

Trusted Provider

Not made a claim, and that's where customer service really shows. However, I am very happy to use Saga for what it offers for the price paid. Uf my son was older, I'd be telling him to use Saga! Reviewed on: 11th September 2020

Good price. Good service

I insure 2 cars and house and contents with Saga. It's easy,friendly and cost effective. Reviewed on: 11th September 2020

Best quotation for the cover I required.

Very easy to obtain a quotation on line, if the quote was acceptable it was easy to convert into a policy. P. S. NO INCREASE FOR 3 YEARS. Reviewed on: 11th September 2020

Good value, easy to obtain and more benefits for less money than other companies

Saved nearly £300 by changing to Saga. Was easy to do and more for my money. Documents sent by email Reviewed on: 11th September 2020

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