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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Switched insurers several times and found SAGA the best.

Great value. Professional. Efficient service. Trust-worthy and reliable. Reviewed on: 11th September 2020

Good value and reliable service

I have had Saga car insurance for at least five years and some four years ago I made a claim for an incident that was not my fault. Saga agreed to my claim and took legal proceedings against the other driver. At every stage of the legal process they kept me informed of progress, which I was very pleased about. Before it got to court, the other driver relented and his insurer paid out. I have stayed with Saga ever since. Reviewed on: 11th September 2020

A truly supportive company.

Having used Saga a number of times a can only praise them for the service given. Genuinely 10/10. Reviewed on: 11th September 2020

Excellent value for money

And they don’t raise their prices substantially on renewal unlike other insurers - I did a search on several comparison sites just before renewal and Saha was still the best value for money Reviewed on: 11th September 2020

Excellent customer service and reasonably priced

Very helpful staff and nothing too much trouble to explain using plain language - would recommend Reviewed on: 11th September 2020

As good as it comes

I'm 82 and have been with Saga for a few years and during which their service and prices are second to none. I can also include my home insurance which again is second to none.I wholeheartedly recommend Saga for Insurance of any kind. Reviewed on: 11th September 2020

Very competitive prices with 3yr fixed package too

Great customer service and 'on hold' music is the best! Reviewed on: 11th September 2020

Pleased customer

Hassle free and friendly, professional service Reviewed on: 11th September 2020

Excellent service, competitive prices.

I insure both my home and my car with saga and have always been please with the service supplied. Reviewed on: 11th September 2020

A customer friendly company

When renewing or altering the insurance for our two cars, the staff have been most pleasant, polite and helpful. We are left with the feeling that the company employees have all the appropriate questions and information to hand, making telephone calls relatively quick to reach successful outcomes. We feel that the staff are well aware of the requirements of more mature clients, and their conversational approach is usually both friendly and professional. Also, phone calls are answered much more quickly than some other companies I could mention! Importantly, the premiums quoted for car and home insurance always seem reasonable and competitive. Reviewed on: 11th September 2020

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