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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

There when you need them

Always there in the background to help and advise when you need them. Reviewed on: 11th September 2020

renewing of car insurance

Saga guaranteed to hold the price for two years, but actually reduced the price from previous year. Reviewed on: 11th September 2020

Best insurence company to deal with

Always good easy to deal with and good quotes Reviewed on: 11th September 2020

TOP NOTCH IN ALL RESPECTS

COMPREHENSIVE MEANS JUST THAT WITH HELP FROM HELPFUL AND KNOWLEDGEABLE LOCAL STAFF.POLICY DOCUMENTS FULLY EXPLANATORY Reviewed on: 11th September 2020

Highly recommend

Cheap and cheerful Do what they say. Excellent prices and quick and easy to sort and buy Reviewed on: 11th September 2020

Excellent service

The website was so easy to use simplicity itself Reviewed on: 11th September 2020

Responsive, courteous and competitive.

Saga value customer loyalty, which is exemplified in their care and competitive premiums at renewal. Reviewed on: 11th September 2020

Quality cover at a fair price

I looked in my car insurance with the three year deal as l felt that Saga offered a good service at a fair price. Reviewed on: 11th September 2020

A good insurance company for older people

I have had Saga insurance for many years (yet to make a claim ) and have always found them a trustworthy company to deal with. Reviewed on: 11th September 2020

Thoughtful company

I have not needed to use the insurance, long may it be so, but seems very well switched on. Reviewed on: 11th September 2020

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