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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

So Far So Good

What I've liked about Saga so far is a) that their policies are easy to understand; b) that their prices are competitive and c) that they don't rush to raise your premiums as soon as they think they've got you. And I have to say that I've found them easy to deal with on the telephone so far, although I've not had any major claims to settle. Reviewed on: 22nd August 2016

Telling My Story

Saga are dedicated to my age group so tailor their insurance to suit me. I've also been impressed that they don't bump the premium up drastically for no obvious reason. Reviewed on: 15th August 2016

Excellent customer service

Very good service at a competitive price Reviewed on: 1st August 2016

Home Insurance Reviewer

Great price for the first year but a huge increase on renewal so I moved elsewhere Reviewed on: 6th July 2016

CheekyCharges Campaigner

GOT AN ONLINE QUOTE FOR MY CAR INSURANCE, BEAT ALL THE OTHERS, QUICK AND EASY TO DO. nOT HAD TO MAKE A CLAIM, BUT SO FAR VERY SATISIFIED WITH MY EXPERIENCE Reviewed on: 12th March 2016

CheekyCharges

Renting a saga policy, they wanted £10 just for the pleasure of "arranging insurance" WTF. Quotes on comparison sites sounded high too, when they say they are going down. Reviewed on: 4th March 2016

Very helpful

Very helpful sorting out car insurance. Competitive prices and seem to have very good customer services. Reviewed on: 24th December 2015

fantastic

Saga where a very helpful company when I called to sort out my elderly fathers car insurance. Reviewed on: 5th November 2015

Competitive price for car insurance

I have just renewed my car insurance with Saga for the second year. They are the only Company that didn't put up the price when they sent me my Renewal Notice (unlike others I've used in the past). I think a lot of these Companies rely on the "can't be bothered to change - so will renew with them again" attitude. The price of £146 for fully comprehensive was the best price for me. I did put my details in a Price Comparison site just to see what was on offer, but Saga came out the best price for the extras it offers i.e. courtesy car etc. They have a UK based call centre - they answer very quickly and you are not passed from one person to another. I would definitely recommend Saga for motor insurance. I would like to add a foot note - last week someone backed into my car whilst it was parked outside my house. The service I got from Saga was excellent - they arranged for my car to be picked up for the damage to be repaired next day and also arranged another car for me with Enterprise Car Hire. This was all done within 24 hours of reporting it - I'm very impressed with the service. Reviewed on: 9th August 2015

Saga are a good company for car insurance.

I always renew my insurance premium with saga, they always beat my quote from any price comparison sites and the call centre staff are very polite and very helpful, any problems are dealt with straight away, a great company. Reviewed on: 26th March 2015

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