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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Best deal on insurance

Customer service very helpful and informative Reviewed on: 24th September 2021

Excellent insurance at a price which gives long term value for money!

We had taken our home insurance and within a few days our freezer had defrosted and the contents were ruined so saga sent us a cheque to replace the contents almost immediately with no quibbling great service! Reviewed on: 24th September 2021

Satisfaction

Clear consise information, very helpful staff. Reviewed on: 24th September 2021

Excellent service when you need it!

Have kept my home insurance with Saga for many years and they have always been helpful and courteous. The premium is reasonable. Reviewed on: 24th September 2021

Easy and good value

I have been pleased with the 3 year price hold i think one of the first companies to follow this route. Easy to renew and price held. helpful on contact too. Reviewed on: 24th September 2021

Great service

Whilst I have been fortunate enough to have to claim I have always been pleased with the service I have received. Reviewed on: 24th September 2021

Up to date information

With Saga you can enjoy being kept up to date with all current changes and extra information. Their 3 year deals are excellent and always worth looking at. Reviewed on: 24th September 2021

The best home insurance provider

Competitive pricing, simple process and customer service is great. Reviewed on: 21st September 2021

Friendly customer service

When I do have to contact Saga, there are quick to answer the call with a nice friendly tone, and always will to help with any questions you might have. Reviewed on: 20th September 2021

Great cover & service

Great cover & service - very happy Reviewed on: 20th September 2021

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