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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

I have always found the Saga telephone advisers extremely helpful.

When I telephoned about my car insurance recently the advisor was very helpful and understanding of my requirements. Reviewed on: 13th September 2020

Great value insurance

Brilliant scheme where prices are held at the same level for 3 years. Reviewed on: 13th September 2020

Good, efficient service

Easy to get through & very helpful & good advice from the staff. Reviewed on: 13th September 2020

Excellent value!

Wonderful customer service. Easy to understand and have renewed for another year. Reviewed on: 13th September 2020

Quick and easy personal service

Very easy to make contact and everyone helpful Reviewed on: 13th September 2020

When I really needed help SAGA was there

ngress of water from the Tank in the Loft ,SAGA very quickly got things moving. I was so grateful and more than satisfied with the work carried out. Tank You SAGA. Reviewed on: 13th September 2020

Home insurance assurance.

Saga is a company that doesn't reward loyalty with premium hikes. Thank you, Saga, for behaving with honour and being socially responsible. Reviewed on: 13th September 2020

Peace of mind for three years

Same cover, good price but fixed for three years. Reviewed on: 13th September 2020

Feel secure and go with saga

Having had to claim on our car insurance saga made a very distressing experience go away. Reviewed on: 13th September 2020

Hassle free claim with sound advice.

Passing motorist seriously damaged brick outbuilding necessitating rebuild. Very pleasant assessor who dealt with us in a professional, friendly manner. Reviewed on: 13th September 2020

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