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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Never a problem. Always a sensible renewal quote

Always a fair renewal Not to much pressure or unwanted emails Reviewed on: 12th September 2020

VERY GOOD TO HELP WHEN YOU NEED HELP

We had an accident with a carpet and after inspection the insurance paid out new for old. Reviewed on: 12th September 2020

Excellent service

I’ve been with saga for a good number of years and found them good value and easy to contact if I have a problem Reviewed on: 12th September 2020

Great Deal

Saga gave us all the coverage we needed with price fixed for 3 years...result Reviewed on: 12th September 2020

So helpful and friendly

Always excellent service and competitive Reviewed on: 12th September 2020

Saga's home insurance policy is excellent and I have always found the firm t

Saga's home insurance policy is excellent and I have always found the firm to be very helpful and professional when we have had to call on them. Their innovative 3 year policy is an excellent product and idea! Reviewed on: 12th September 2020

Saga treat customers honestly

Saga never forget's that it's customers have a choice Reviewed on: 12th September 2020

Always dependable

Never had any problems with either home or car insurance Reviewed on: 12th September 2020

3 yrs fixed

3yrs fixed no brainwashing needed there Reviewed on: 12th September 2020

Very reliable

Very good value for money over many years. Reviewed on: 12th September 2020

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