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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Excellent service

Breakdown of our boiler was professionally, promptly and excellently handled. Skilled engineers and no fuss over paperwork. A winter crisis that just didn't happen! Reviewed on: 12th September 2020

Peace of mind, fair pricing.

We have 3 polices with Saga, always received friendly advice and competitive price. Been with Saga now for a number of years and enjoyed a no fuss, or rush service. Reviewed on: 12th September 2020

Great buildings and contents cover

I know we can rest easy if the worst comes to the worst..same goes for My motor insurance.. Reviewed on: 12th September 2020

An easy process

We had a renewal quote which was competitive so we remained loyal with our renewal. Reviewed on: 12th September 2020

Very helpful.

I find saga insurance people very helpful. Reviewed on: 12th September 2020

Competitive prices

Have used Saga for several years, with no problems. Competitive quotes and no issues with claims. Reviewed on: 12th September 2020

Good company

Always helpful on the telephone or online information. Reviewed on: 12th September 2020

Phone friendly service

Always polite and friendly and clear to understand over the phone. Reviewed on: 12th September 2020

listening

responsive to personal queries; good value. listened to my queries and gave acceptable reply. Reviewed on: 12th September 2020

Great service and prices

I hcar and home insurance with Saga. I had 1 claim which was dealt with quickly and the price is always fair Reviewed on: 12th September 2020

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