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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Outstanding

Very easy to deal with, customer.service are very friendly, helpful and knowledgeable. All the dealings i have had with them they have been professional and courteous. I recommend them very highly. Reviewed on: 12th September 2020

Equal rights foe all Saga Clients

Value for £. Customer services very knowledgeable about the products always pleasant ready to ans any questions to me ifeel from big clients to everyday houshold clients equal traetment and service providers Reviewed on: 12th September 2020

All round House Insurance cover

Easy and clear to understand and obtain, competitive fees for House Insurance Reviewed on: 11th September 2020

First class. Service .

I have been with Saga for many years now and never have I had reason to complain. Staff have always been very helpful and friendly so why change. Thank you Saga keep up your good service. Reviewed on: 11th September 2020

Excellent service and reasonably priced.

After writing off my car a couple of years ago Saga were excellent in both the way they dealt with my claim and that of the other party very quickly. Also, having used Saga Home insurance for several years, they have covered both our house and contents at a very reasonable cost so would have no worries in recommending them to others. Frieda H Curnow. Reviewed on: 11th September 2020

Great Value

Great product at a fixed price! Reviewed on: 11th September 2020

Helpful and good cover.

Saga are really helpful on the phone and provide excellent cover plus they offer a fixed price for three years. Reviewed on: 11th September 2020

Very very Happy

Ideal for my home and I have my car insured by this company as well and very happy with it Reviewed on: 11th September 2020

Home insurance

Reliable and efficient given good service Reviewed on: 11th September 2020

Disaster dealt with!

We had a run of claims culminating in a huge water damage claim . We were looked after really well and I want to mention the customer support team , they contacted me every couple of weeks to make sure we were ok and the claim was moving in they made all the difference and helped keep us sane at the worst moments . That personal support made all the difference and I am pleased to have the opportunity to thank you . Oh Reviewed on: 11th September 2020

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