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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

excellent and great value for money

clear and easy to know what you are getting for your money ,simply to follow and conclude your business with SAGA. Reviewed on: 11th September 2020

Just a quick phone call

I find it very easy to renew, because I am going deaf and whoever I speak to replies in perfect English. Reviewed on: 11th September 2020

Excellent package to making us feel safe in our own home

Very good call handler with understanding of what was needed this year. Reviewed on: 11th September 2020

... ... ...

...... ... ... ... ... ... ... ... ... Reviewed on: 11th September 2020

Good service

I have always had good service on the phone when I have had an enquiry. Reviewed on: 11th September 2020

Good value

Recommended by a friend last year and haven’t been disappointed. Good value. Helpful people on the phone. Reviewed on: 11th September 2020

easy and efficient

A ruined carpet is now in the process of being replaced Reviewed on: 11th September 2020

Best Home insurance

Saga home insurance gives you, Great cover at a great price. Reviewed on: 11th September 2020

A very competitive home insurance policy

A well thought out product which is easy to organise on the Saga website. Also easy to talk to someone which is useful. Reviewed on: 11th September 2020

Great customer service

4th year with saga can't fault them Reviewed on: 11th September 2020

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