Smart Money People Logo

Saga: Home insurance reviews

4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2709)

Review of the Saga, Home insurance:

service

5
Always good service provided when required Reviewed on: 11th September 2021

Efficient service

5
Helpful and friendly service simple to access no hassle. Reviewed on: 1st October 2021

professional competent and understanding

5
After a recent hailstorm i made a claim for my damaged conservatory roof. The Saga representative was understanding, efficient and guided me through the steps required. At all times i was informed of what was happening and always asked if I myself was OK. This attitude is extremely important to older people like myself who has not had this experience and i felt complete trust in the both Saga and Evander the company who replaed the roof. Reviewed on: 1st October 2021

Number one for me

5
Older people need the support, plus back up,and peace of mind Saga provides this with a caring attitude rarely found Reviewed on: 1st October 2021

Clear and easy

5
I particularly like the 3 year renewal deal. I'm confident should I need helpI would speak to a real, knowledgeable employee Reviewed on: 1st October 2021

reliable when you do talk to them always honest and informative.

5
Totally trustworthy in my opinion Reviewed on: 1st October 2021

Value for money - extended price guarantee

5
Easy to set up insurance - excellent customer service - regular updates with hints and tips. Reviewed on: 1st October 2021

House Insurance

5
Competitive rates and a knowledgeable staff make the transaction easy. Reviewed on: 1st October 2021

great service

5
value for money and great service received Reviewed on: 1st October 2021

Three year plan.

4
Fixed price for 3 years is good. Reviewed on: 1st October 2021

Excellent service

5
Great company and competitive pricing on all Insurance’s. Keeps you informed with up to date relevant information. Brilliant company to deal with. Reviewed on: 1st October 2021