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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Never let me down

Always an easy experience to deal with Saga Reviewed on: 11th September 2020

Excellent service

Very comprehensive cover and the 3 year fixed price is easier to budget for. Reviewed on: 11th September 2020

Great value

I have been pleased with Saga's price promise which has reduced my premium and kept it stable for 3 years, so I can budget accurately. It also insured my house when other companies would not. Reviewed on: 11th September 2020

First Class

First class cover and overall service Reviewed on: 11th September 2020

Saga Home Insurance

Great value, recently renewed home and car insurance with Saga Reviewed on: 11th September 2020

Just There

You don't know when you need something until you need it, saga are like that, waiting in the background until you need them.. Then no messing they do what you expect them to do...... Help Reviewed on: 11th September 2020

Great Service, Great Value

I spoke with the advisor & they were able to lock down my renewal price for 3 years. They were very knowledgeable on the subject, explained all of the options which helped me enormously. Reviewed on: 11th September 2020

Good service you speak to a real petson

Good sound advice value for money Reviewed on: 11th September 2020

Easy to set up

Overall experience was excellent and gave me confidence Reviewed on: 11th September 2020

Customer focus

Renewable policies at fair price increases for existing customers first time. Reviewed on: 11th September 2020

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