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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Do their best to reduce yearly premium if possible

Very helpful and friendly and make sure you are fully covered. Reviewed on: 11th September 2020

Helpful service

Always helpful and polite. Friendly staff, always willing to listen to your needs and requirements. Reviewed on: 11th September 2020

Very helpful and friendly staff.

My experience with Saga has been nothing but good and I also went with them for my car insurance. It was nice to actually speak to a person who have been really helpful rather than automated like a lot of Companies. Nothing was too much trouble for them and I would recommend them. Reviewed on: 11th September 2020

reliable insurance cover

I HAVE BOTH HOME AND CAR INSURANCE WITH SAGA AND I FEEL SECURE IN THE KNOWLEDGE THAT I HAVE GOOD RELIABLE COVER FROM A MOST TRUSTED COMPANY. Reviewed on: 11th September 2020

1st class insurers

Have had both Car & Home Insurance. Fortunately haven’t had to make a claim but feel secure in the knowledge that My Insurance is in safe hands Reviewed on: 11th September 2020

reliable and helpful

Always satisfactory and the waiting music is invariably tolerable Reviewed on: 11th September 2020

Homecare

Used this add on to Home Insurance very recently, response and solution to problem handled speedily. Kept informed at all times, very happy with response. Reviewed on: 11th September 2020

Best value insurance provider

We have two insurance policies with saga they were best value on comparison websites. They are very helpful on the telephone and offer good discounts if you stay with them for 3 years Reviewed on: 11th September 2020

Helpful

I have recently had to get in touch with saga for an issue at home which was dealt with by lovely members of staff an issue resolved with minimum fuss. Reviewed on: 11th September 2020

Excellent product

Very compresive cover of your home contents. Prompt, reliable service! Very good value for money! Reviewed on: 11th September 2020

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