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Saga: Home insurance reviews

4.67
Based on 2,694 reviews, last reviewed 19th Sep 2025
4900% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

We are both satisfied with the service we get from S... We are both satisfied with the service we get from Saga home insurance they look after us well with problems we had in past year so grateful for all ... Read more Reviewed on: 19th September 2025
Richard Thornton's avatar
Richard Thornton

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025
Chris R's avatar
Chris R

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2694)

Trusted Company

5
Always find Saga very upfront and transparent in all the products they sell.Their website is easy to navigate and they use plain English. Reviewed on: 30th September 2021

Competitive rates & excellent service

5
Always helpful on the phone and when asking for emergency service prompt and efficient. Reviewed on: 30th September 2021

Reliability

4
Always used with confidence and competitive price. Reviewed on: 30th September 2021

Insuring with Saga feels very safe and secure

5
It is always easy to insure with Saga and renew Reviewed on: 30th September 2021

New Way To offer insurance

5
No need to price compare for 3 years Brilliant Reviewed on: 30th September 2021

Excellent cover at reasonable cost

5
Used Saga home + emergency many years always reliable when needed Reviewed on: 30th September 2021

Honest and straightforward insurance company

5
All the information is very clear on the Saga website and is easy to navigate around so even the least computer literate user will not struggle to get quotes or other information. The customer care team are exactly that, caring as well as helpful and patient, something often lacking amongst other insurance companies . I haven’t regretted switching to Saga and now have both of our cars insured with them as well as our homes. Thank you. Reviewed on: 30th September 2021

Generally very good customer service

5
Felt that Saga are very customer focused. Reviewed on: 30th September 2021

saga experience

5
been with saga for home insurance a few years have found it a good product at a reasonable price Reviewed on: 30th September 2021

Great to deal with.

5
I have insured our home, for several years now, with Saga. I find them easy to contact and competitive on price, with more for your money. Reviewed on: 30th September 2021

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