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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Been with Saga for many years as have been happy wit...

Been with Saga for many years as have been happy with everything. Reviewed on: 26th August 2026

Home Insurance

Easier to set up and provide all the necessary cover Reviewed on: 26th August 2026

I have renewed my home insurance with Saga for sever...

I have renewed my home insurance with Saga for several years now. I believe they offer really good value and customer service. Also, unlike others, I can opt for physical policy documents, rather than everything being held on line, which I value greatly Reviewed on: 26th August 2026

Love the 3 year guaranteed price

Love the 3 year guaranteed price Reviewed on: 26th August 2026

Lovely people to deal with here

My husband fell in the kitchen and crashed into the oven door a lovely lady told me not to worry and it was sorted straight away. Been with Saga for years great service. Reviewed on: 26th August 2026

Excellent communication, really helpful staff and co...

Excellent communication, really helpful staff and comprehensive terms and conditions which are easy to understand. Reviewed on: 26th August 2026

Saga Cutting Costs

In the climate of increasing costs, Saga offered a 3 year cover with costs remaining the same during this period. This offered reassurance on affordability. Reviewed on: 26th August 2026

Satisfied customer

Been a customer for many years now quite satisfied with service received. Reviewed on: 26th August 2026

My ideal home insurance.

Home insurance which readily covers all my requirements, with knowledgeable and friendly people available to answer any questions I may have. Reviewed on: 26th August 2026

Stolen bicycle claim

I had cause to make a claim after my bicycle was stolen and the whole process was very swift and easy. Reviewed on: 26th August 2026

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