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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2695 reviews)

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4.67

Based on 2,695 reviews, last reviewed 20th Sep 2025

5000% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Reliable and trustworthy Reliable and trustworthy plus great value for money Reviewed on: 20th September 2025

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2695)

Great to deal with.

I have insured our home, for several years now, with Saga. I find them easy to contact and competitive on price, with more for your money. Reviewed on: 30th September 2021

Good cover and price beats the others.

Just changed to Saga saved £150 and cost is held for 3 years brilliant. Reviewed on: 30th September 2021

Ideal

Easy-to-understand questions to answer. Competitive price. Reviewed on: 30th September 2021

A -CLASS SERVICE

NO complaints at all VEARY GOOD response at every time Reviewed on: 30th September 2021

Great insurance

Great customer service from start to finish always keep you up to date Reviewed on: 30th September 2021

Happy to stay with Saga

When my home was burgled Saga was there for me Reviewed on: 30th September 2021

Very helpful when our boiler collapsed causing a flood & ceiling to collapse

Very quick response & was to talked through over the phone how to transfer video of damage to Saga. Immediate response. Reviewed on: 30th September 2021

Great value and excellent claim service.

Claim for lost item of jewellery sorted, settled, quickly. Well done Saga underwriters! Reviewed on: 30th September 2021

Excellent service

I was put on a 3 year fixed price plan and true to their word I haven't had a price increase for 2 years. I am now in my 3rd year. I haven't made a claim so cannot review on a claim process Reviewed on: 30th September 2021

NO HASSLE

Had Saga Insurance for several years, no hassle when payment is due. Always on the end of the phone if needed Reviewed on: 30th September 2021

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