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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Insuring with Saga feels very safe and secure

It is always easy to insure with Saga and renew Reviewed on: 30th September 2021

New Way To offer insurance

No need to price compare for 3 years Brilliant Reviewed on: 30th September 2021

Excellent cover at reasonable cost

Used Saga home + emergency many years always reliable when needed Reviewed on: 30th September 2021

Honest and straightforward insurance company

All the information is very clear on the Saga website and is easy to navigate around so even the least computer literate user will not struggle to get quotes or other information. The customer care team are exactly that, caring as well as helpful and patient, something often lacking amongst other insurance companies . I haven’t regretted switching to Saga and now have both of our cars insured with them as well as our homes. Thank you. Reviewed on: 30th September 2021

Generally very good customer service

Felt that Saga are very customer focused. Reviewed on: 30th September 2021

saga experience

been with saga for home insurance a few years have found it a good product at a reasonable price Reviewed on: 30th September 2021

Great to deal with.

I have insured our home, for several years now, with Saga. I find them easy to contact and competitive on price, with more for your money. Reviewed on: 30th September 2021

Good cover and price beats the others.

Just changed to Saga saved £150 and cost is held for 3 years brilliant. Reviewed on: 30th September 2021

Ideal

Easy-to-understand questions to answer. Competitive price. Reviewed on: 30th September 2021

A -CLASS SERVICE

NO complaints at all VEARY GOOD response at every time Reviewed on: 30th September 2021

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