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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very good price and easy to use online

Very good price and easy to use online Reviewed on: 26th August 2026

Easy to get quote and set up.

Easy to get quote and set up. Good price Reviewed on: 26th August 2026

Always exceptional service, timely, efficient and co...

Always exceptional service, timely, efficient and cost effective Reviewed on: 26th August 2026

Terrible customer service from the Lloyds Bank loss...

Terrible customer service from the Lloyds Bank loss adjuster - refusing accomodation, arguing over every penny re the independent repair estimate, then refusing to send their own builder - estimator to do a comparison estimate . Huge delays , no answers to my emails , the work hasn’t started after 4 months and my bathroom floor is rotting Reviewed on: 26th August 2026

I have been with Saga for many years now and always...

I have been with Saga for many years now and always find that they are a very good company to be with giving you three years fixed term agreement on both House and Car Insurance's, meaning that you have peace of mind. Reviewed on: 26th August 2026

Quick and Efficient

They deal with your claim very quickly and efficiently Reviewed on: 26th August 2026

Great price, excellent product.

Great price, excellent product. Although I haven't had cause to make a claim, I have confidence in the Saga name and certain that any claim would be met fairly. Reviewed on: 26th August 2026

Previously moved house and talking to one of your ad...

Previously moved house and talking to one of your advisers was very helpful and made changing so easy Reviewed on: 26th August 2026

Good value insurance.

Have been with saga for quite a while now and think they are very good value for money. Reviewed on: 26th August 2026

Not value for money

Found a provider much cheaper and still good cover Reviewed on: 26th August 2026

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