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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.47 (2711 reviews)

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4.47

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Great insurance

Great customer service from start to finish always keep you up to date Reviewed on: 30th September 2021

Happy to stay with Saga

When my home was burgled Saga was there for me Reviewed on: 30th September 2021

Very helpful when our boiler collapsed causing a flood & ceiling to collapse

Very quick response & was to talked through over the phone how to transfer video of damage to Saga. Immediate response. Reviewed on: 30th September 2021

Great value and excellent claim service.

Claim for lost item of jewellery sorted, settled, quickly. Well done Saga underwriters! Reviewed on: 30th September 2021

Excellent service

I was put on a 3 year fixed price plan and true to their word I haven't had a price increase for 2 years. I am now in my 3rd year. I haven't made a claim so cannot review on a claim process Reviewed on: 30th September 2021

NO HASSLE

Had Saga Insurance for several years, no hassle when payment is due. Always on the end of the phone if needed Reviewed on: 30th September 2021

Friendly Saga insurance

Simple fair polices that you can understand at the right price. Reviewed on: 30th September 2021

Professional

Easy to get in touch with. Good product well explained. Old world personal service. Reviewed on: 30th September 2021

Simply the best!

We have both car and home insurance with Saga and couldn’t be happier. We did try other companies but always come back “home” to Saga. Why? Because we get an excellent level of cover for car, household, garden, and building at a reasonable cost. And Legal protection is added for no cost. The customer service team are friendly, approachable, knowledgeable and deal with things there and then. They ring you back as promised and even when making a claim are friendly and helpful and often, they think of things you have forgotten. Thank you very much Saga. Reviewed on: 30th September 2021

Home Insurance

The quote gave me all the cover ineed3d at a very competing price Reviewed on: 30th September 2021

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