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Saga: Home insurance reviews

View other Saga products
4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee
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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2709)

Very helpful when our boiler collapsed causing a flood & ceiling to collapse

5
Very quick response & was to talked through over the phone how to transfer video of damage to Saga. Immediate response. Reviewed on: 30th September 2021
Linda Hankinson's avatar
Linda Hankinson

Great value and excellent claim service.

5
Claim for lost item of jewellery sorted, settled, quickly. Well done Saga underwriters! Reviewed on: 30th September 2021
family calver's avatar
family calver

Excellent service

4
I was put on a 3 year fixed price plan and true to their word I haven't had a price increase for 2 years. I am now in my 3rd year. I haven't made a claim so cannot review on a claim process Reviewed on: 30th September 2021
Julie Shaw's avatar
Julie Shaw

NO HASSLE

5
Had Saga Insurance for several years, no hassle when payment is due. Always on the end of the phone if needed Reviewed on: 30th September 2021
john kenyon's avatar
john kenyon

Friendly Saga insurance

5
Simple fair polices that you can understand at the right price. Reviewed on: 30th September 2021
Billfoe Memberfoe's avatar
Billfoe Memberfoe

Professional

5
Easy to get in touch with. Good product well explained. Old world personal service. Reviewed on: 30th September 2021
Moboee Alien's avatar
Moboee Alien

Simply the best!

5
We have both car and home insurance with Saga and couldn’t be happier. We did try other companies but always come back “home” to Saga. Why? Because we get an excellent level of cover for car, household, garden, and building at a reasonable cost. And Legal protection is added for no cost. The customer service team are friendly, approachable, knowledgeable and deal with things there and then. They ring you back as promised and even when making a claim are friendly and helpful and often, they think of things you have forgotten. Thank you very much Saga. Reviewed on: 30th September 2021
P and S Alexander's avatar
P and S Alexander

Home Insurance

5
The quote gave me all the cover ineed3d at a very competing price Reviewed on: 30th September 2021
Maggie Dillon's avatar
Maggie Dillon

Break in

5
I had a break in at my house with quite a substantial amount of money and items taken. I rang Saga and could not believe how helpful and understanding they were. All was sorted so quickly and easily. I can’t thank them enough. Reviewed on: 30th September 2021
Jenny Horton's avatar
Jenny Horton

No problems!

5
Any calls are answered promptly, not put on hold/in a queue listening to Vivaldi for ages. Friendly, professional, efficient staff - what’s not to like? Have been with them for an number of years - would highly recommend. Reviewed on: 30th September 2021
Ellen MacDonald's avatar
Ellen MacDonald

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