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Saga: Home insurance reviews

4.68
Based on 2,700 reviews, last reviewed 29th Sep 2025
5500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Customer service highly rated.. We have been with Saga for quite a few years now, both for home and car insurance, and we highly rate the customer service. The representatives are fr... Read more Reviewed on: 29th September 2025
David T's avatar
David T

Latest lowest rating:

1

7 years loyalty results in 97% premium increase Annual renewal premium suddenly jumped up by 97% despite no changes in my circumstances or risk. Reviewed on: 22nd August 2025
Chris R's avatar
Chris R

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2700)

No problems!

5
Any calls are answered promptly, not put on hold/in a queue listening to Vivaldi for ages. Friendly, professional, efficient staff - what’s not to like? Have been with them for an number of years - would highly recommend. Reviewed on: 30th September 2021

No fuss insurance

5
Been with Saga Home Insurance for some years. Never had an issue and the premiums are sensible. Good all-rounder. Reviewed on: 30th September 2021

Helpful staff

5
Queries are dealt with promptly and efficiently by friendly competent staff. Very competitive prices. Reviewed on: 30th September 2021

Competitive Pricing

5
It was very easy to arrange my home insurance, very good customer service and competitive prices! Reviewed on: 30th September 2021

Friendly helpful Service

5
Communicating with friendly helpful people on-shore is simply a pleasure. Reviewed on: 30th September 2021

My own experience

5
We had to make a claim for the first time ever to cover the loss of golfing equipment from our garage. Saga handled the claim very quickly and efficiently via their Insurance Company. We had no complaints at all. They were 100% efficient in the handling of our claim keeping us advised at every stage. Reviewed on: 30th September 2021

great service

5
We have never had any issues with Saga with any of the insurances we have with them. They have always been helpful and offered relevant advise. 10 out of 10 Reviewed on: 30th September 2021

Brilliant

5
Excellent value and easy to set up Reviewed on: 30th September 2021

Brilliant service and support

5
Competitively priced especially as I have their three year deal. Staff always helpful and work to make sure best price and insurance is obtained Reviewed on: 30th September 2021

Good service

4
Good value and excellent service Reviewed on: 30th September 2021

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